Front Office Team Lead

7 hours ago

Alice Springs, Northern Territory, Australia beBeeLeadership Full time $66,000 - $85,000

Job Summary:

We are seeking a seasoned hospitality professional to lead our front office team.

The ideal candidate will have a proven track record in hotel management, with expertise in service procedures and staff training. Key responsibilities include maintaining high standards of guest satisfaction, operating the front office efficiently, and ensuring compliance with hotel policies.

  • Main Responsibilities:
  • Create and implement effective service strategies to enhance guest experiences.
  • Supervise and train front office personnel to ensure seamless operations.
  • Maintain accurate records and reports, and provide regular updates to management.
  • Develop and maintain relationships with guests, colleagues, and external partners.

Requirements:

  • A recognised qualification in hospitality or a related field.
  • Substantial experience in hotel management, preferably in a supervisory role.
  • Strong leadership and communication skills, with the ability to motivate and guide teams.
  • Excellent problem-solving and analytical skills, with the ability to work under pressure.

Benefits:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our guests.

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