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Customer Service Ambassador

2 months ago

Ryde, Australia Next Gen Health & Lifestyle Clubs Full time
About Next Gen Health & Lifestyle Clubs

We are a leading health and lifestyle destination in Australia and New Zealand, committed to providing an exceptional experience for our members.

Role Overview

We are seeking an experienced professional to join our team as a Receptionist, responsible for delivering exceptional customer service and ensuring a seamless experience for our members and visitors.

Key Responsibilities
  • Provide exceptional customer service, being the first point of engagement for all members and visitors
  • Work in a supportive, dynamic, and fun environment
  • Immaculately present and maintain a high level of professionalism
  • Excellent communication skills, both written and verbal
  • Demonstrate experience in a reception, member concierge, or similar role
  • Ability to work a minimum of 32 hours a week and flexibility to work a seven-day roster
Requirements
  • Highly organized and methodical, with the ability to juggle priorities and think on your feet
  • Ability to build rapport with clients and provide exceptional written and verbal communication skills
  • First Aid/CPR Certificate is desirable
About You

We are looking for someone who is passionate about delivering exceptional customer service, has a strong interest in the health and fitness industry, and is able to adapt to a fast-paced environment.

If you are a positive, energetic, and flexible individual who is passionate about delivering high-quality customer service, we encourage you to apply for this exciting opportunity.