Reservations Manager

3 weeks ago


Brisbane, Queensland, Australia Rydges Full time
About Rydges Gold Coast Airport Hotel

Rydges Gold Coast Airport is a 4-star hotel located near the Gold Coast Airport, offering stunning coastal views and resort-style facilities. As a Reservations Manager, you will be responsible for overseeing the reservation department and providing exceptional customer service to our guests.

About the Role

We are seeking a highly motivated and experienced Reservations Manager to join our team. The successful candidate will have a strong background in front office and reservations, with excellent communication and leadership skills. You will be responsible for managing the reservation department, ensuring seamless guest experiences, and driving revenue growth.

Key Responsibilities
  • Manage the reservation department, ensuring efficient and effective operations
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues
  • Develop and implement strategies to drive revenue growth and increase occupancy rates
  • Lead and motivate a team of reservation staff, providing training and development opportunities
  • Collaborate with other departments to ensure seamless guest experiences
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to amazing 'Elevate Perks' including incredible team member discounts, 50% off stays at EVT hotels, and more


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