Island Resort Operations Lead
2 weeks ago
The Front Office Manager plays a pivotal role in overseeing the smooth operation of our front office administration and reception services. With a focus on delivering exceptional guest experiences, this key position ensures that every interaction is friendly, efficient, and productive.
This includes managing accommodation bookings, check-ins, counter service, and telephone inquiries, as well as reconciling daily accounts and client billing. Additionally, the Front Office Manager is responsible for updating daily incoming tour numbers for meals and accommodation, assisting with back-office operations, and notifying the Accommodation Manager of any issues.
- Lead the Front Office team to achieve exceptional guest satisfaction ratings.
- Manage accommodation bookings, check-ins, and counter service efficiently.
- Reconcile daily accounts and client billing accurately.
About You
To succeed in this challenging role, you should possess:
- A minimum 2 years of experience as a Front Office Manager in a 3-star or higher hotel/resort.
- Proficiency in using hotel booking software (e.g., Events Pro, SIHot, QuickTravel).
- Experience working in fast-paced environments with high levels of accuracy and attention to detail.
- Self-motivation and ability to work independently.
- A professional attitude with a 'can-do' approach.
Benefits
We offer an attractive compensation package, including:
- An annual salary of AU$75,000 - AU$90,000 based on experience.
- Affordable island living with accommodation, meals, and Wi-Fi included.
- Annual $1,000 SeaLink Employee Travel Allowance.
- Exclusive discounts: 25% off resort dining, bars, retail, and spa.
About Us
SeaLink Marine & Tourism is a world-class operator on Fraser Island, offering guests unforgettable experiences amidst breathtaking natural beauty. We're committed to providing meaningful employment opportunities that celebrate diversity and inclusion.
-
Island Hospitality Manager
3 weeks ago
Adelaide, South Australia SeaLink K'gari (Fraser Island) Full timeImmerse Yourself in Unparalleled Island Living As an esteemed Front Office Manager at SeaLink K'gari (Fraser Island), you will lead our front office team in a fast-paced resort environment. We seek a highly skilled and dynamic individual to deliver exceptional guest experiences. This is not just a job, it's a lifestyle. You will be immersed in island...
-
Adelaide, South Australia SeaLink K'gari (Fraser Island) Full timeCulinary Professional WantedWe are seeking an experienced cook to join our culinary team at Kingfisher Bay Resort on K'gari Island.About the Role:Prepare and cook high-quality meals for resort guestsWork collaboratively with the culinary team to deliver exceptional dining experiencesProvide exceptional customer service and maintain a clean and safe kitchen...
-
Maritime Operations Trainee
3 weeks ago
Adelaide, South Australia Ai Group Full timeJob OpportunityWe are seeking a motivated and enthusiastic individual to join our team as a Maritime Operations Trainee. As a Trainee, you will have the opportunity to work on our ferries and gain hands-on experience in the maritime industry.About the RoleThe successful candidate will be responsible for transporting passengers to and from Kangaroo Island,...
-
Maritime Operations Trainee
2 weeks ago
Adelaide, South Australia Ai Group Full timeAbout the RoleWe are seeking a motivated and enthusiastic individual to join our team as a Maritime Operations Trainee on our Kangaroo Island ferry service.This is a rare opportunity to gain hands-on experience in maritime operations while earning a nationally recognised qualification.You will work closely with our experienced crew to transport passengers to...
-
Maritime Operations Trainee
3 weeks ago
Adelaide, South Australia Ai Group Full timeCompany Overview">Ai Group is a well-established organisation that connects people with career opportunities in various industries, including maritime.We strive to provide our employees with a supportive and inclusive work environment.About the Role">As a Maritime Operations Trainee, you will be responsible for transporting passengers to and from Kangaroo...
-
Maritime Operations Trainee
4 weeks ago
Adelaide, South Australia Ai Group Full timeA career with SeaLink is as diverse and exciting as the amazing destinations we connect our customers to.Gain a Certificate III in Maritime Operations and explore the beautiful coastline of South Australia.With a rare vacancy available for a 2-year fully paid traineeship, you'll have the opportunity to work on our ferries and develop valuable skills in...
-
Travel and Leisure Vacation Club Resort Manager
4 weeks ago
Adelaide, South Australia Travel + Leisure Co. Full timeFront Office Team Leader Role at Travel + Leisure Co.We are seeking an experienced Front Office Team Leader to join our team at TRYP by Wyndham Pulteney Street Adelaide. This is an exciting opportunity to lead the day-to-day operations of the front desk, ensuring exceptional customer service and a seamless guest experience.About the RoleThis role will...
-
Adelaide, South Australia Stamford Hotels and Resorts Full timeCompany Overview">Stamford Hotels and Resorts, a leading Australian hospitality group, is seeking an exceptional Culinary Director to join their team at the iconic Stamford Grand Adelaide. With a portfolio of luxury premium hotels, nearly 1800 rooms, and over 1000 employees, this opportunity offers the chance to lead a diverse kitchen team and drive...
-
Maritime Operations Trainee
3 weeks ago
Adelaide, South Australia Ai Group Full timeAbout the RoleAs a Maritime Operations Trainee with Ai Group, you will have the opportunity to work on SeaLink Ferries and gain a Certificate III in Maritime Operations.Responsibilities include transporting passengers, maintaining customer service, loading supplies, and engaging in daily operations, navigation, cleaning, security, and maintenance of ferries,...
-
Senior Hotel Operations Manager
4 weeks ago
Adelaide, South Australia Stamford Hotels and Resorts Full timeStamford Hotels and Resorts is a leading provider of luxury hospitality experiences in Australia.About the RoleWe are seeking an experienced Senior Hotel Operations Manager to join our team at Stamford Plaza Adelaide. As a key member of our executive team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional...
-
Executive Culinary Lead
3 weeks ago
Adelaide, South Australia Stamford Hotels and Resorts Full timeAbout Stamford Hotels and ResortsWe strive to be the leading provider of luxurious hospitality experiences in Australia.Estimated Salary: AU$120,000 - AU$180,000 per yearAbout the RoleThis is a unique opportunity for an experienced Sous Chef to join our award-winning Kitchen Team at Stamford Grand Adelaide. The successful candidate will possess a creative...
-
Lead Operational Governance Expert
3 weeks ago
Adelaide, South Australia SA Health Full timeOverview of CALHN">CALHN is a major health service provider in South Australia, offering a range of services across various locations. Our vision is to be one of the top 50 health services in the world and top 5 in Australia.About the RoleWe are seeking a Lead Operational Governance Expert to join our team at Central Adelaide Local Health Network (CALHN). In...
-
Executive Hotel Operations Director
4 weeks ago
Adelaide, South Australia Stamford Hotels and Resorts Full timeAbout Stamford Hotels and ResortsWe are a leading hospitality group in Australia, managing a portfolio of luxury premium hotels with nearly 1800 rooms and over 1000 employees. Our mission is to deliver exceptional guest experiences while fostering a positive work environment for our team members.
-
Hotel Operations Director
3 weeks ago
Adelaide, South Australia Stamford Hotels and Resorts Full timeAbout the CompanyStamford Hotels and Resorts is a leading hospitality group with a portfolio of luxury hotels across Australia.Salary and BenefitsThe successful candidate will be offered a highly competitive salary package, including a base salary of $120,000 per annum, plus superannuation and additional benefits.About the RoleWe are seeking an experienced...
-
Customer Service Team Lead
4 weeks ago
Adelaide, South Australia Wyndham Destinations Full timeAbout the RoleWe are seeking a seasoned Customer Service Team Lead to join our team at TRYP by Wyndham Pulteney Street Adelaide. As a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring seamless day-to-day operations.ResponsibilitiesGreet and register owners and guests, providing information...
-
Executive Culinary Lead
2 weeks ago
Adelaide, South Australia Stamford Hotels and Resorts Full timeCompany OverviewStamford Hotels and Resorts is a luxury hotel management company with a portfolio of premium hotels in Australia. The company operates under the Stamford Group, which owns a diverse range of properties, including commercial offices and residential units.About the RoleWe are seeking an experienced Sous Chef to join our award-winning kitchen...
-
Aged Care Facility Leader
3 weeks ago
Adelaide, South Australia Lead Group Full timeLead Group, a renowned provider of exceptional residential aged care services, seeks an accomplished Clinical Care Manager to lead their team at a prestigious facility in Adelaide.The ideal candidate will possess a strong clinical background, with a minimum of 4 years of experience in aged care. Leadership capabilities and excellent communication skills are...
-
Adelaide, South Australia Art Gallery of South Australia Full timeThe Tarnanthi Education Coordinator role at the Art Gallery of South Australia offers a unique opportunity to develop and deliver education programs that showcase contemporary Aboriginal and Torres Strait Islander art. This position requires a strong understanding of the Australian Curriculum, Early Years Learning Framework, and SACE learning assessment...
-
Hotel Operations Director
3 weeks ago
Adelaide, South Australia Stamford Hotels and Resorts Full timeStamford Hotels and Resorts, a leading luxury hotel chain in Australia, is seeking a seasoned Hotel Manager to oversee daily operations at our iconic Stamford Plaza Adelaide.About the RoleThis is a unique opportunity for an experienced hotel professional to join our dynamic team as Hotel Manager. Reporting directly to the Area General Manager, you will be...
-
Aged Care Facility Clinical Leader Opportunity
1 month ago
Adelaide, South Australia Lead Group Full timeLead Group Aged Care Facility Clinical LeaderWe are seeking a dedicated and experienced Clinical Care Manager to lead our team in a Residential Aged Care Facility located near Windsor Gardens, Adelaide.About the RoleThis is an excellent opportunity for a clinical leader to take on a key role within our facility, working closely with our General Manager,...