Dynamic Group Booking Specialist

3 days ago

Sydney, New South Wales, Australia beBeeHospitality Full time $60,000 - $80,000

Job Title:

Group Reservations Coordinator

Job Summary

Seeking a dynamic and experienced Group Reservations Coordinator to promote hotel services and facilities to clients and guests.

About the Role

Responsible for coordinating reservation activities, providing customer service skills, quoting, confirming and liaising with clients to book groups and FIT bookings from various channels.

Key Responsibilities:

  • Manage reservation team members' activities
  • Provide high-quality reservations and customer service skills
  • Quote and confirm client group bookings
  • Assist with FIT bookings from multiple channels

Requirements:

  • Proven background in Reservations or Hotel Reception
  • Outstanding written and verbal communication skills
  • Ability to work under pressure and multitask
  • Team player with sales flair
  • Attention to detail essential
  • Experience with Opera PMS is required

About You:

  • Thrives in fast-paced environments
  • Passionate about hotels and their people
  • Enjoys problem-solving and thinking outside the box
  • Exposure to other hotel departments

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