Senior Client Manager

1 week ago

Sydney, New South Wales, Australia beBeeClient Full time $100,000 - $120,000

As a senior client manager, you will play a key role in driving the growth and retention of our premium Tier 1 and Tier 2 clients.

This is an exciting opportunity to develop strong relationships with high-profile clients, delivering exceptional service while identifying opportunities for cross-sell and up-sell.

  • Critical Responsibilities
  • Manage client relationships, expectations, and escalations to ensure seamless delivery of services
  • Develop and execute strategic plans to drive client retention and growth
  • Collaborate with internal teams to deliver complex solutions and meet client needs
  • Partner with clients to identify opportunities for business development and expansion

You will work closely with your colleagues to achieve team goals and objectives, leveraging your expertise to make a significant impact on our business.

Requirements:

  • Proven experience in relationship management within financial services
  • Strong communication and interpersonal skills, with the ability to build trust with senior stakeholders
  • Excellent negotiation and problem-solving skills, with the ability to manage complex issues and handle difficult conversations
  • A strategic mindset with the ability to anticipate client needs and identify opportunities for growth
  • Ability to work independently and as part of a team, with a collaborative and can-do approach

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