
Portfolio Relationship Manager
2 weeks ago
We are seeking a highly skilled Key Account Manager to join our team. This role is responsible for building and maintaining excellent relationships with major customers, developing and leveraging networks to optimise current revenue contracts, and driving business growth through identifying and securing new opportunities.
Responsibilities:- Partner with customers to develop and implement strategic solutions that meet their needs and drive business growth.
- Identify and facilitate potential future business growth opportunities or decline risks, and develop long-term strategic solutions to manage these.
- Support the design and development of customer proposals, tender responses and business cases, working cross-functionally with Operations, Legal and Finance.
- Manage commercial negotiations and contracting processes with customers, focusing on renewing current contracts prior to expiry.
- Develop and maintain active key account management planning for each customer in the portfolio.
- Deliver the performance requirements of each contract within the customer portfolio through rigorous contract performance processes.
- Minimum 3+ years in a similar role and background.
- Strong commercial experience, preferably with logistics knowledge.
- Excellent interpersonal and communication skills, including negotiation, consultation, facilitation and written communication skills.
- University qualified in Economics, Finance, Commerce, Engineering or related discipline.
- High level skills in the identification, specification and delivery of customer service in a large commercial organisation.
- Solid understanding of financial analysis and business strategy, with the ability to make data-based decisions.
At our company, we support the development and growth of our employees. With a national portfolio of operations, we offer long-term and exciting career opportunities.
Some of our benefits include:
- Development and growth opportunities.
- Access to mentoring and development programs.
- Discounts on selected health insurance funds, personal travel, gyms, vehicles and retail brands.
- Parental leave program and super booster.
Our company is Australia's largest rail freight operator, delivering more than 250 million tonnes of Australian commodities every year. We connect miners, primary producers and industry with international and domestic markets, playing a crucial role in the Australian economy.
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