Senior Service Delivery Manager

4 days ago


Sydney, New South Wales, Australia blueAPACHE Full time
About the Role

We are seeking an experienced Senior Service Delivery Manager to lead our Service Delivery Management team.

As a key member of our team, you will be responsible for:

  • Leading and Managing a Team: Ensure delivery of excellent service to blueAPACHE customers by leading a team of Service Delivery Managers & Administrators.
  • Providing Guidance and Support: Offer guidance and support to your team, ensuring high performance and professional development.
  • Collaborating with Internal Teams: Work with internal teams to drive process improvement and efficiency in service delivery.
  • Building Relationships: Build and maintain strong relationships with key stakeholders, both internal and external.
  • Monitoring Performance: Monitor and report on service performance, ensuring SLA compliance and customer satisfaction.
About Us

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 5th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.

We believe that people should have secure and efficient access to their systems wherever they are, all of the time.

Our exciting growth plans mean we need the right people on board to help us achieve our goals.



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