People Operations Lead

1 week ago

Sydney, New South Wales, Australia SAMSUNG Full time

Job Summary

The People Operations Lead is a key role within Samsung, responsible for driving operational excellence and solutions across all aspects of the employee lifecycle and People processes transformation.

Key Responsibilities

  • Lead and coach the People Shared Service team members by providing expertise in specific areas of People and serving as the internal escalation point to guide junior members towards issue resolution.
  • Act as an escalation point in supporting multiple People operational business processes covering both permanent and agency employees via separate HRIS platforms.
  • Partner closely with Centers of Excellence (CoEs) to understand business expectations and specifics around policies, procedures, and compliance.
  • Contribute towards reviewing and establishing company policies and providing guidance to employees and managers while ensuring consistency and compliance.
  • Support and create a consistent and repeatable positive experience employment cycle for employees, including onboarding, background checks, contract preparation, and liaison with internal stakeholders.
  • Drive special projects, process innovation, and technical enhancements to improve operational efficiency and employee experience.
  • In conjunction with the Head of People Operations and Compensations and Benefits, deliver on the annual People Operations strategic plan with priorities that focus on evolving and embedding our systems, processes, and offerings.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 5-8 years of experience in leading similar People Operations teams within a global organization, preferably in a dynamic and innovative industry.
  • Experience working with complex off-shore shared services teams and HRIS platforms, such as Workday and Employment Hero.
  • Strong project management, time management, and leadership skills, with the ability to influence cross-functional teams and stakeholders.

What We Offer

  • Competitive remuneration package.
  • Free on-site parking.
  • Generous employee discount across Samsung products.
  • Ongoing professional development opportunities.
  • Discounts across over 400 retail partners.
  • Heavily discounted gym membership.
  • On-site wellness space.

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