
Sydney Client Management Professional
7 days ago
As an Enterprise Account Manager/Director, you will be part of a distinguished, collaborative and ambitious team. You will be accountable for partnering with clients and your account team to ensure that assessment programs and solutions are performing effectively.
You will be responsible for ensuring issues or concerns are promptly addressed, and clients renew and grow with the organization. Additionally, you will be accountable for cross-selling into other parts of the client organization and offering the full suite of solutions.
We are looking for someone with proven experience in client management as an Account Manager of HR SaaS or Services programs with large organizations. You should have demonstrated ability to serve in a role with revenue accountability and meet sales goals.
Key Responsibilities:
- Partner with clients and account teams to deliver effective assessment programs and solutions.
- Ensure timely issue resolution and customer satisfaction.
- Cross-sell services to other parts of the client organization.
- Meet sales goals and drive revenue growth.
- Oversee multiple commercial processes and forecast with precision.
Requirements:
- Proven experience in client management as an Account Manager of HR SaaS or Services programs.
- Revenue accountability and ability to meet sales goals.
- Knowledge of how to oversee multiple commercial processes and forecast with precision.
Benefits:
This is an excellent opportunity to join a dynamic team and take your career to the next level.
The successful candidate will have the opportunity to work with a range of clients and develop their skills and expertise in client management.
What We Offer:
- A competitive salary and bonus structure.
- A comprehensive benefits package including health insurance and retirement plan.
- Ongoing training and development opportunities.
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