Reservations Manager

2 weeks ago

Sydney, New South Wales, Australia Novotel Full time
Reservations Manager Opportunity at Novotel Sydney Darling Square

Novotel Sydney Darling Square is seeking an experienced and dedicated Reservations Manager to join our team on a Full Time basis. Our hotel is conveniently located amongst Sydney's CBD, Darling Harbour, and ICC precincts, making it the perfect location for guests whether they're travelling for business, leisure, or both.

Key Responsibilities:

  • Oversee and manage the day-to-day operations of the Reservations team.
  • Set high standards for our guest experience ensuring a memorable experience each and every time.
  • Identify and create opportunities for increased revenue, and achieve key financial targets.
  • Ensure all reservations in the PMS system are up to date and accurate.
  • Work closely with the Front Office team to ensure details related to new and repeat guests is communicated prior to arrivals.

Requirements:

  • A keen eye for detail and ability to maintain agreed standards and processes.
  • Good time management skills and confident communication both verbally and written.
  • Ability to thrive in a fast-paced working environment and effectively manage complex and competing priorities.
  • Unlimited work rights in Australia.

About Us:

Novotel Sydney Darling Square is a company that thrives on growing and developing their people, and the career opportunities are endless. You will also have access to Accor discounts and benefits worldwide. We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments to support you.

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