Optical Store Team Lead

2 weeks ago


Canberra, ACT, Australia Specsavers Full time

About the Role

As an Optical Store Team Lead, you will be responsible for leading and inspiring a team to deliver exceptional customer service. You will manage daily operations, drive sales through key performance indicators (KPIs), and coach and develop the retail team.

Responsibilities

  • Manage front of house support to Retail Partners by embedding company values
  • Implement roster changes and drive sales through KPIs
  • Cultivate a positive work environment that encourages teamwork and motivation among staff members
  • Support the Retail Director in complaint resolution and maintain store presentation standards
  • Maintain accurate stock management and control procedures

Skills and Experience

To be successful in this role, you will need to possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service. Relevant experience as a Store Manager or Assistant Manager is highly desirable.

About Specsavers

Specsavers has been committed to improving lives through better sight since 1984. With a focus on eliminating preventable vision loss and blindness, we proudly support the Fred Hollows Foundation in providing equal eye health opportunities for First Nations communities.

As a leader at Specsavers, you will have access to a comprehensive career development plan, competitive salary, and benefits package. If you are passionate about making a difference and want to join a dynamic team, apply now



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