
Crisis Resolution Specialist
2 days ago
About the Role
We are seeking a highly skilled Counsellor Support Worker to join our team. In this role, you will provide critical support services to individuals impacted by personal violent crime.
Job Summary
The Counsellor Support Worker is responsible for supporting service users' journeys to safety. This involves answering calls with compassion and facilitating practical needs as directed.
Key Responsibilities
- Provide exceptional interpersonal and conflict resolution skills.
- Remain calm in sensitive situations and demonstrate knowledge of domestic and family violence causes, effects, and dynamics.
- Build relationships with various stakeholders, including government and non-government organisations.
- Work towards creating supportive and culturally safe spaces for Aboriginal and Torres Strait Islander peoples.
- Obtain necessary certifications before commencing employment.
What You'll Gain
A competitive salary package, regular staff wellness activities, an inclusive team environment, best practice clinical supervision, and access to professional mental health and wellbeing support.
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