Merchants Representative

2 days ago

Sydney, New South Wales, Australia beBeeAccount Full time $90,000 - $120,000
">Account Manager Position

We are seeking a highly motivated and results-driven individual to fill the role of Account Manager. As an Account Manager, you will be responsible for managing relationships with key stakeholders, including merchants, advertisers, and publishers.

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  • Explain the benefits of our products and networks to merchants, agencies, and publishers;
  • Compile and update reports to monitor progress on merchant programs;
  • Support the review of merchant and publisher relationships and contribute to optimization strategies;
  • Set up, monitor, and log merchant and publisher progress via internal systems and Excel reports;
  • Analyze data and ensure seamless implementation and technical optimization of programs;
  • Prepare and present quarterly business reviews and internal presentations;
  • Maintain strong network quality standards by reviewing how publishers promote merchants;
  • Negotiate and set up exclusive rates for partners;
  • Identify and discover upsell opportunities by aligning current or potential product offerings with the goals of top-tier publishers and influencer programs;
  • Provide support in resolving account issues proactively and expediently;
  • Offer marketplace feedback and competitive intelligence to internal teams;
  • Assist with publisher/influencer and merchant sponsorship flat fee placements;
Requirements

This role requires strong communication skills, both written and verbal, as well as excellent analytical and problem-solving abilities. You should have experience working in a fast-paced environment and be able to manage multiple priorities at once.

  • Proven track record of exceeding goals;
  • Strong understanding of the advertising, affiliate, paid search, online publishing or media industry;
  • Skills in relationship building and account management;
  • Excellent attention to detail;
  • BA/BS degree;
  • Salesforce/Microsoft Office/Excel/PowerPoint skills;
Benefits

We offer a range of benefits, including competitive compensation, annual leave entitlement, paid holidays, wellness resources, and a generous learning and development program.

We value diversity, equity, and inclusion and are committed to creating a culture that supports these values.

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