Renewable Energy Support Professional

2 days ago

Sydney, New South Wales, Australia beBeeSolar Full time $99,938 - $110,271
Job Overview

The Solar Support Specialist role is an exciting opportunity to make a meaningful contribution in the renewable energy sector.

Key Responsibilities
  • Provide technical support to installers and customers via phone or digital channels, ensuring timely resolution of issues.
  • Offer commissioning support, both remotely and on-site, to guarantee seamless customer experiences.
  • Collaborate with internal teams and external partners to resolve complex customer problems efficiently.
  • Plan and coordinate logistics for inverter replacements, facilitating smooth operations.
  • Support the development and management of new service partnerships, driving growth and excellence.
  • Accurately document all relevant case information using CRM software, maintaining high standards of data quality.
  • Deliver engaging training sessions to customers and internal colleagues, enhancing knowledge and skills.
Requirements
  • Hold a bachelor's degree or above in a relevant technical field, such as electrical engineering or renewable energy.
  • Proficiency in English language, enabling effective communication and collaboration.
  • Demonstrate in-depth knowledge of PV systems, energy storage, and EV charging technologies, including product specifications and grid code requirements.
  • Proven ability to work independently and prioritize tasks in a fast-paced environment.
Benefits
  • Join a dynamic and diverse team passionate about solar energy and innovation.
  • Enjoy opportunities for professional growth and development within an international organization.
  • Contribute to a rapidly expanding company dedicated to shaping the future of renewable energy.

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