
Lead User Experience Designer
19 hours ago
Mable is one of Australia's leading healthtech platforms.
As a purpose-driven company, we help thousands of people with disability and older Australians connect with independent support workers on their own terms.
We use technology to enable better outcomes for our customers.
In this role, you will join a dynamic team environment driving meaningful change in Australia's care and support sectors.
About the Position
We seek an experienced product designer to join one of our cross-functional squads shaping customer experiences at Mable.
You will translate user insights into impactful design solutions through research, workshops, concept development, testing, and UX/UI execution supported by our design system.
You will collaborate closely with a product manager, data lead, and front- and back-end engineers within your squad uncovering real user problems and designing meaningful solutions.
Key Responsibilities:
- Understand customer challenges and craft effective, user-centred solutions improving the end-to-end customer experience.
- Deliver high-quality UX outcomes within your squad ensuring design excellence from discovery through delivery.
- Collaborate closely with a Product Manager, Data Lead, and a dedicated engineering team to co-create impactful product solutions.
- Scope, plan, and facilitate user research and usability testing to deepen customer understanding and iterate designs rapidly.
- Leverage our design system to create wireframes, interactive prototypes, specifications, and other design artefacts clearly communicating design intent.
- Champion a lean, human-centred design approach to product development across the organisation.
- Balance and manage competing priorities, needs, and timelines with confidence and adaptability.
- Facilitate workshops with diverse stakeholders to gather insights, validate ideas, and build alignment.
- Contribute positively to shaping and strengthening the design culture within a fast-scaling tech business.
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