Senior Client Liaison Manager

1 day ago


Melbourne, Victoria, Australia Jellyfish Full time

About the Role at Jellyfish

This is an exciting opportunity to join a leading digital marketing agency in Australia as a Senior Client Liaison Manager. You will play a crucial role in overseeing the growth of existing client accounts, implementing policies and workflows that align with the best interests of the client and agency alike.

As a key member of the team, you will be responsible for building relationships with clients and key account stakeholders, taking ownership of specific areas within our client portfolio, and acting as the primary connection between Jellyfish and the client.

You will also create and maintain accurate documentation, including client reports, scopes, briefs, and presentations, and work with our teams to serve clients, contributing to the retention and growth of the accounts.

The ideal candidate will have 2+ years of experience in digital account management or client management role, with experience working with global brands and teams. They will also have demonstrated long-term relationships with a large network of partners and excel at explaining client benefits from all technology in place.

Salary: AU$80,000 - AU$110,000 per annum, depending on experience.



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