Executive Housekeeper
1 month ago
Built on historic Wickham Terrace, The Inchcolm is a boutique hotel that offers a unique blend of history and luxury. As a playground for the curious mind, it's a place where guests can indulge in a world of comfort and style.
About the RoleThe Executive Housekeeper position plays a vital role in maintaining property standards aligned to our guest's expectations. As a leader within the Hotel and Rooms Division department, the role is responsible for ensuring the cleanliness across all aspects of the property, including guest rooms, food and beverage outlets, and public areas.
Key Responsibilities- Lead and ensure compliance in all aspects of WHS.
- Manage and lead the Housekeeping Team while liaising with hotel departments for all cleaning requirements.
- Ensure rosters are costed to forecasted business levels and reflective in the payroll system.
- Approve shifts daily and adjust future rosters to changes in business demand.
- Allocate daily workloads for room attendants, houseperson, and public area cleaners.
- Maintain exceptional guest service by conducting daily walk-throughs to ensure cleanliness is aligned to brand standards each and every day.
At Rydges, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing 'Elevate Perks' are available to all staff from day dot.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at Rydges hotels.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our Rydges network.
- Local community involvement, volunteering, and charitable giving.
- 3 to 5 years' experience as an Executive Housekeeper or in a similar Housekeeping leadership position.
- Experience within Hotel/Accommodation operation preferably at a 4 to 5-star standard.
- Demonstrated experience in a hands-on role and a high level of service standard across the department.
- Previous experience working with Property Management Systems (PMS).
- Experience in controlling and maintaining budgets, forecasts, and payroll functions, along with operating supplies, replacements, and consumables.
- Ability to lead and motivate a team while driving employee engagement, development, and productivity.
- Demonstrated understanding of WHS standards and experience leading adherence to policies and procedures in creating a safe working environment.
- Ability to build and maintain strong relationships with all stakeholders, internal and external.
- Excellent personal presentation and a high level of professionalism.
- Enthusiasm, friendly nature, and results-oriented.
- Ability to handle high-pressure situations and adapt to ever-changing operations.
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Brisbane, Queensland, Australia Rydges Full time{"h1":{"text":"Executive Housekeeper"},"p":{"text":"We are seeking an experienced Executive Housekeeper to join our team at The Inchcolm Hotel in Brisbane. As a leader in our hotel’s Rooms Division department, you will be responsible for maintaining property standards aligned to our guests’ expectations. This role plays a vital part in ensuring the...
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