Executive Housekeeper

2 weeks ago

Brisbane, Queensland, Australia Rydges Full time
{"h1":{"text":"Executive Housekeeper"},"p":{"text":"We are seeking an experienced Executive Housekeeper to join our team at The Inchcolm Hotel in Brisbane. As a leader in our hotel’s Rooms Division department, you will be responsible for maintaining property standards aligned to our guests’ expectations. This role plays a vital part in ensuring the cleanliness of all aspects of the property, including guest rooms, food and beverage outlets, and public areas.

Key Responsibilities:
  • Lead and ensure compliance in all aspects of WHS.
  • Manage and lead the Housekeeping Team while liaising with hotel departments for all cleaning requirements.
  • Ensure rosters are costed to forecasted business levels and reflective in the payroll system.
  • Approve shifts daily and adjust future rosters to changes in business demand.
  • Allocation of daily workloads for room attendants, houseperson and public area cleaners.
  • Maintain exceptional guest service by conducting daily walk-throughs to ensure cleanliness is aligned to brand standards each and every day.


Benefits & Perks:
  • Incredible team member discounts from your first day on-the-job.
  • 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
  • Awesome winter and summer savings and discounts at Thredbo.
  • Rapid career growth opportunities through our EVT network.
  • Local community involvement, volunteering and charitable giving.
  • Australia and NZ’s largest and most diverse experiences company.


Requirements:
  • 3 to 5 years’ experience as an Executive Housekeeper or in a similar Housekeeping leadership position.
  • Experience within Hotel/Accommodation operation preferably at a 4 to 5-star standard.
  • Demonstrated experience in a hands-on role and a high level of service standard across the department.
  • Previous experience working with Property Management Systems (PMS).
  • Experience in controlling and maintaining budgets, forecasts and payroll functions, along with operating supplies, replacements, and consumables.
  • Ability to lead and motivate a team while driving employee engagement, development and productivity.
  • Demonstrated understanding of WHS standards and experience leading adherence to policies and procedures in creating a safe working environment.
  • Ability to build and maintain strong relationships with all stakeholders, internal and external.
  • Excellent personal presentation and a high level of professionalism.
  • Enthusiasm, friendly nature and results oriented.
  • Ability to handle high pressure situations and adapt to ever changing operations.
"}

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