Executive Housekeeper

2 weeks ago

Brisbane, Queensland, Australia Rydges Full time
About The Inchcolm Hotel

Built on historic Wickham Terrace, The Inchcolm is a luxurious hotel that offers a unique experience. It's a place where history whispers with a wink and luxury feels refreshingly welcome. Outside our walls Brisbane shimmers, from the fabulous Fortitude Valley to the sun-kissed coast.

About the Role

The Executive Housekeeper position plays a vital role in maintaining property standards aligned to our guest's expectations. As a leader within the Hotel and Rooms Division department, the role is responsible for ensuring the cleanliness across all aspects of the property, including guest's rooms, food and beverage outlets, and public areas.

Key Responsibilities
  • Lead and ensure compliance in all aspects of WHS.
  • Manage and lead the Housekeeping Team while liaising with hotel departments for all cleaning requirements.
  • Ensure rosters are costed to forecasted business levels and reflective in the payroll system.
  • Allocate daily workloads for room attendants, houseperson, and public area cleaners.
  • Maintain exceptional guest service by conducting daily walk-throughs to ensure cleanliness is aligned to brand standards each and every day.
Benefits & Perks
  • Incredible team member discounts from your first day on-the-job.
  • 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
Skills & Experience
  • 3 to 5 years' experience as an Executive Housekeeper or in a similar Housekeeping leadership position.
  • Experience within Hotel/Accommodation operation preferably at a 4 to 5-star standard.
  • Demonstrated experience in a hands-on role and a high level of service standard across the department.
  • Previous experience working with Property Management Systems (PMS).
  • Ability to lead and motivate a team while driving employee engagement, development, and productivity.

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