Hospitality Leader

4 weeks ago

Brisbane, Queensland, Australia Grupo Mantra Full time

Mantra Trilogy is a premier hospitality destination located along the vibrant Cairns Esplanade, offering a unique blend of tropical lifestyle and exceptional guest service. As a leader in the hospitality industry, we are seeking a skilled and experienced Executive Housekeeper to join our team.

This role offers the opportunity to work with a dynamic team, deliver exceptional guest experiences, and contribute to the success of our property. As Executive Housekeeper, you will be responsible for leading a team of Housekeeping Supervisors, planning and coordinating housekeeping tasks, and ensuring the highest standards of cleanliness and quality.

Key Responsibilities:

  • Lead a team of Housekeeping Supervisors to deliver exceptional guest service and maintain high standards of cleanliness and quality.
  • Plan and coordinate all housekeeping tasks and activities to ensure seamless operations.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Maintain accurate records and reports to ensure compliance with company policies and procedures.
  • Collaborate with other departments to ensure seamless operations and exceptional guest experiences.

Requirements:

  • Proven experience in a leadership role within a hospitality environment.
  • Strong leadership and communication skills to motivate and inspire a team.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent problem-solving and analytical skills to resolve complex issues.
  • Strong attention to detail and commitment to quality and excellence.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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