Human Resource Consultant 3

3 days ago

City Of Glen Eira, Australia State Of Washington Full time
Job Summary

We are seeking a highly skilled Human Resource Consultant 3 to join our Training and Development Unit. As a key member of our team, you will be responsible for reviewing and monitoring the quality of course assignments, data entry, auditing, class/course creation, and tracking/reporting of personnel, registrations, and activities entered into the Learning Center and related programs.

Key Responsibilities
  • Oversee the functionality and management of the Learning Management System (Learning Center) database, including providing training and access to agency stakeholders, end users, and staff.
  • Research and resolve Learning Center functionality issues, partnering with internal project teams to ensure training deliverables and learning approaches.
  • Maintain and operate various technologies used in the delivery of instructional, virtually instructional, or interactive online courses.
  • Research and initiate corrections and improvements to existing course catalog.
  • Supervise the work and staff comprising the Information Management Team Learning Center Helpdesk, establishing priorities and timelines for team assignments and individual duties.
  • Seek and recommend ongoing developmental opportunities, including DES training classes, Linked In Learning classes, virtual conferences, and stakeholder meetings.
  • Cross-train the team on various work areas, tasks, and systems used by TIMT.
  • Provide advanced support and guidance to complex issues and elevated user requests.
  • Develop and monitor standards and procedures to assist in Learning Center governance.
  • Design and maintain Easy Vista TDU ownership and workflows.
Requirements
  • High School Diploma
  • Two (2) years of experience in data collection/analysis and visualization
  • One (1) year experience in the administration of a relational database or information management system
  • Three (3) years of experience using Microsoft Office software with advanced skills in MS Excel
Preferred Qualifications
  • Bachelor's degree with a focus on business administration, human resources, or a related field from an accredited institution
  • Two (2) or more years working in a Learning Management System (Workday, Sum Total, Cornerstone, Acadia, Scorm Cloud, Learning Center, etc.)
  • Two (2) years' experience as a supervisor
  • Experience working in the Washington State Learning Center
  • Experience extracting information from various data sources (HRMS, STATIS, LMS, Easy Vista)
  • Experience supporting customers in a virtual environment
  • Experience in managing an IT or customer support helpdesk
About Us

We are committed to maintaining a safe and humane corrections system and partnering with others to transform lives for a better Washington.

We are an equal opportunity employer and welcome applications from diverse candidates.

Please note that this recruitment may be utilized to fill more than one position.

A background check including criminal record history will be conducted prior to a new hire.

Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Employees may work directly with or near incarcerated individuals in a potentially hazardous setting.

Please consider this when deciding whether to apply.

We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.

A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances will be disqualified from consideration.

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