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Customer Solutions Expert
2 months ago
We are seeking a highly skilled Customer Solutions Specialist to join our team at Probe CX. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:- Handle inbound and outbound contacts in a timely and professional manner
- Arrange payment plans and manage customer direct debits
- Meet required standards of quality and attendance
- Other KPIs as required
- Comprehensive paid training and development opportunities
- A diverse and inclusive work environment that values diversity and promotes equality
- Unlimited access to a trusted mental health and wellbeing platform
- The opportunity to work with a multi-award-winning customer experience organization
Probe CX is a customer experience organization that values diversity, equality, and inclusion. We are committed to creating a workplace that is welcoming and inclusive for all employees, regardless of their background, culture, or identity.
We believe that our strength lies in the diversity and talent of our people, and we are proud to foster an inclusive culture that celebrates individuality and promotes growth and development.
