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Customer Solutions Expert
1 month ago
We are seeking a highly skilled Customer Solutions Specialist to join our team at Probe CX. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences, resolving complex inquiries, and ensuring compliance with our high standards.
Key Responsibilities:- Handle inbound and outbound contacts in a timely and professional manner
- Arrange payment plans and manage customer direct debits
- Meet quality standards and attendance requirements
- Other KPIs as required
- Comprehensive paid training and development opportunities
- A diverse and inclusive work environment that values individual strengths and contributions
- Unlimited access to a trusted mental health and wellbeing platform
- The chance to work with a multi-award-winning customer experience organization with a legacy spanning over 40 successful years
We value your unique background and experience, and we're looking for someone who is passionate about delivering exceptional customer experiences. If you're a team player with excellent communication skills, a willingness to learn, and a commitment to compliance, we'd love to hear from you.
