Hotel Guest Experience Specialist

Hotel Guest Experience SpecialistAbout the RoleWe are seeking a skilled Hotel Guest Experience Specialist to join our Front Office team. In this role, you will be responsible for providing exceptional service to our guests from arrival to departure. You will welcome guests, respond to requests and inquiries, and act as a main point of contact in the hotel.As...

Hotel Guest Services SpecialistWe are seeking a Hotel Guest Services Specialist to provide exceptional customer service and support to our guests. This role will involve managing guest inquiries, checking in and out of guests, and ensuring the smooth operation of the hotel.">Key Responsibilities:Provide timely and effective email and phone managementCheck in...

Hotel Grand Chancellor Melbourne is a busy boutique style upscale hotel of 160 rooms with a dedicated conference floor boasting 5 conference rooms in the Melbourne CBD. Our team members are dedicated and passionate and we have an exciting opportunity for a full time Guest Service Agent to join our team.Reporting to the Front Office Duty Managers, the Guest...

Job DescriptionAbout our luxury hotel, located in the heart of Melbourne, we offer sophisticated service and exceptional personalised experience. Our guests enjoy beautifully appointed rooms, extensive event spaces, curated experiences, fine dining, and wellness facilities.About the RoleWe are seeking a Guest Services Officer to join our Front Office team....

Experience the art of delivering exceptional guest experiences in a luxury hotel setting.Key Responsibilities:Establish and maintain rapport with staff and guestsMeet high standards of excellence in all areas, including rooms, public spaces, equipment, and plant maintenanceHandle tasks carefully and correctly to ensure a safe and efficient environmentProvide...

Job SummaryAs a Rooms Coordinator, you will be responsible for ensuring seamless guest experiences throughout their stay. This includes assigning rooms according to guest requests and preferences, pre-registering designated guests, and coordinating check-in procedures.Review and track room assignments to ensure accuracy and efficiencyCommunicate with...

Job OverviewWe are seeking an enthusiastic and proactive Guest Service Agent to join our team. This role involves maintaining a positive guest experience, handling complaints, and promoting hotel facilities.Main Responsibilities:Maintain a proactive approach to complaint handling and resolve issues confidently.Upsell and promote special promotions or...

Job Summary:We are seeking a skilled Key Guest Experience Specialist to deliver exceptional guest experiences at our luxury property. As the face of our hotel, you will create memorable moments for our guests and provide them with unparalleled service.Key Responsibilities:Greet guests warmly and welcome them to our hotel.Assist guests with luggage storage...

Join to apply for the Overnight Guest Experience Expert role at The Ritz-Carlton Hotel Company, L.L.C.1 day ago Be among the first 25 applicantsJoin to apply for the Overnight Guest Experience Expert role at The Ritz-Carlton Hotel Company, L.L.C.Additional InformationJob Number25138015Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton...

As a Guest Experience Specialist, you will be responsible for providing exceptional service to our guests.Key Responsibilities:Welcome and check-in owners and guests, offering helpful information about local attractions and resort amenities.Engage with guests to generate interest in our sales teams and facilitate appointments.You will be the primary point of...