Hygiene Install/Special Services Team Lead
4 weeks ago
Initial Hygiene seeks a highly skilled Local Service Manager to lead and manage the Install and Special Services team, overseeing warehouse operations and stock management.
This role is based in our Eagle Farm office and involves leading a team of Service Technicians to ensure quality delivery of service, effective stock management, compliance, and customer satisfaction.
Reporting to the Operations Manager, you will be responsible for supervising, developing, and coaching a team of Service Technicians, managing inventory control and warehouse area for Hygiene, and maintaining strong key stakeholder relationships within our customer portfolio.
Main duties for this role include:
- Supervising and developing a team of Service Technicians with potential for further growth in service head count
- Managing all aspects of inventory control and warehouse area for Hygiene
- Maintaining strong key stakeholder relationships within our customer portfolio
- Conducting and participating in monthly team and safety meetings
- Conducting regular site quality audits
- Conducting regular performance assessments with the team
- Inducting and training new staff members to the team
- Managing and reviewing service runs
- Administration related to servicing activities
- Managing customer feedback
- Covering service runs for Technicians when required
- Ongoing performance management
- Controlling service costs for your area
- Looking after Pays, e.g., Kronos
The ideal candidate will possess and be able to demonstrate:
- Team supervision
- Excellent customer service skills and negotiation skills
- Excellent communication skills, both written and verbal
- Excellent PC skills, report preparing, and attention to detail
- Ability to work well under pressure and meet KPIs
- Time management skills
- Strong problem-solving skills with the ability to think outside the box
- A current Australian Driver's license is essential
- Willingness to perform all tasks as a technician
- Forklift license preferred but not essential
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Brisbane, Queensland, Australia Rentokil Initial Full timeLocal Service Manager Position OverviewWe are seeking a highly skilled Local Service Manager to lead our Install and Special Services team in Eagle Farm.This role involves overseeing the warehouse operations, stock management, and ensuring quality delivery of service to our customers. As a key member of our team, you will be responsible for supervising a...
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Hygiene Services Team Lead
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Brisbane, Queensland, Australia Rentokil Initial Full timeHygiene Install/Special Services Team ManagerAt Rentokil Initial, we are seeking a highly skilled and experienced Hygiene Install/Special Services Team Manager to lead and manage our Install and Special Services team.This is a key role that requires strong leadership and management skills, as well as the ability to develop and coach a team of Service...
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Hygiene Services Team Lead
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Hygiene Services Team Lead
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Brisbane, Queensland, Australia Rentokil Initial Full timeInitial Hygiene seeks a skilled Local Service Operations Manager to lead and manage the Install and Special Services team, overseeing warehouse operations and stock management.This team provides installations, removals, and repairs of Initial Hygiene products and services, as well as routine servicing including first aid kits, air purification systems,...
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Hygiene Services Team Lead
4 weeks ago
Brisbane, Queensland, Australia Rentokil Initial Full timeAt Rentokil Initial, we are seeking a skilled Local Service Manager to lead and manage our Install and Special Services team.This role is based in our Eagle Farm office and involves overseeing the warehouse operations and stock management. The team provides Installations, removals and repairs of Initial Hygiene products and services, as well as routine...
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Hygiene Services Team Lead
4 weeks ago
Brisbane, Queensland, Australia Rentokil Initial Full timeInitial Hygiene is seeking a skilled Local Service Manager to lead and manage the Install and Special Services team, overseeing warehouse operations and stock management.Based in our Eagle Farm office, this role involves:Supervising and developing a team of Service Technicians to ensure quality delivery of service and effective stock management.Managing all...
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Hygiene Services Team Lead
4 weeks ago
Brisbane, Queensland, Australia Rentokil Initial Full timeInitial Hygiene is seeking a highly skilled Local Service Manager to lead and manage the Install and Special Services team and oversee warehouse operations and stock management.This role is based in our Eagle Farm office and involves supervising, developing, and coaching a team of Service Technicians to ensure quality delivery of service, effective stock...
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