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Customer Relationship Manager
2 months ago
We are seeking a highly motivated and experienced Customer Relationship Manager to join our team at Bendigo and Adelaide Bank. As a key member of our branch, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic development and customer acquisition.
Key Responsibilities- Develop and maintain strong relationships with customers to understand their financial needs and provide tailored solutions.
- Drive business growth through strategic development, customer acquisition, and quality referrals.
- Assess customer needs and provide practical financial solutions through our range of products and services.
- Work closely with the Branch Manager to deliver holistic outcomes for customers and contribute to the success of the branch.
- Participate in community engagement activities and contribute to the bank's community involvement initiatives.
- Proven experience in consumer lending and assessing customer needs to tailor financial solutions.
- Strong business development skills, with a track record of achieving sales results.
- Excellent relationship-building skills, with the ability to communicate effectively with customers and colleagues.
- Ability to work in a leadership and mentoring role, with a focus on developing and supporting team members.
- Strong analytical and problem-solving skills, with the ability to make informed decisions.
At Bendigo and Adelaide Bank, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to attracting and retaining top talent, and offer a range of benefits and rewards to our employees.
