
High-End Residential Front Desk Representative
4 days ago
Job Title: High-End Residential Concierge
This role involves delivering exceptional service experiences to residents of high-end Sydney-based apartment complexes. As the face of the building, you will provide a professional welcome to residents and guests.
The focus of this role is to deliver industry-leading concierge services, assisting the Building Manager to maintain the site.
Main Responsibilities:
- Providing 5-star service to all residents and guests, ensuring exceptional front desk services.
- Assisting with issues related to By Laws, resident car park, reporting, keys auditing.
- Monitoring relevant movements of visitors, service providers, and goods throughout the building and immediate surrounds.
- Distributing and securing all resident keys, security devices, and parcels or dry cleaning.
- Internal and External Patrolling.
- Completing Incident Reports when necessary and responding to emergencies.
- Ensuring entry and lifts are tidy and presentable.
Requirements:
- Availability to work overnights
- Ability to build rapport with residents and cooperative relationships with the team.
- Front of house or customer service experience.
- Proven quality written and verbal communication skills.
Additional Information:
Uniforms are provided. Uniform consists of Black business suit, shirt, trouser, tie, and name badge.
Training is provided prior to first shift.
Immediate start is available.
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