High-End Residential Front Desk Representative

4 days ago


Sydney, New South Wales, Australia beBeeConcierge Full time $55,000 - $65,000

Job Title: High-End Residential Concierge

This role involves delivering exceptional service experiences to residents of high-end Sydney-based apartment complexes. As the face of the building, you will provide a professional welcome to residents and guests.

The focus of this role is to deliver industry-leading concierge services, assisting the Building Manager to maintain the site.

Main Responsibilities:

  • Providing 5-star service to all residents and guests, ensuring exceptional front desk services.
  • Assisting with issues related to By Laws, resident car park, reporting, keys auditing.
  • Monitoring relevant movements of visitors, service providers, and goods throughout the building and immediate surrounds.
  • Distributing and securing all resident keys, security devices, and parcels or dry cleaning.
  • Internal and External Patrolling.
  • Completing Incident Reports when necessary and responding to emergencies.
  • Ensuring entry and lifts are tidy and presentable.

Requirements:

  • Availability to work overnights
  • Ability to build rapport with residents and cooperative relationships with the team.
  • Front of house or customer service experience.
  • Proven quality written and verbal communication skills.

Additional Information:

Uniforms are provided. Uniform consists of Black business suit, shirt, trouser, tie, and name badge.

Training is provided prior to first shift.

Immediate start is available.



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