Hotel Operations Manager

4 weeks ago


Sydney, New South Wales, Australia Crystalbrook Collection Hotels Full time
Crystalbrook Collection Hotels

We offer a competitive salary of $80,000 to $120,000 per annum, commensurate with experience.

Job Description:

The role of Hotel Duty Manager is an exciting opportunity to join our team at Crystalbrook Collection Hotels in Sydney. As a key member of our Front Office department, you will be responsible for ensuring that shifts run smoothly and efficiently, providing outstanding guest service and experience.

This rare opportunity ensures the oversight and management of the Front Office Team, check-in and out process, accurate administration, and compliant business management. You will promote the hotel effectively and communicate efficiently across a wide range of internal and external stakeholders.

Key Responsibilities:
  • Oversight and management of the Front Office Team
  • Check-in and out process
  • Accurate administration
  • Compliant business management
  • Promoting the hotel effectively
Requirements:
  • Experience in a similar Duty Manager position
  • Natural problem solver
  • Well-organized
  • Team environment
  • Strong IT skills
Benefits:
  • Market leading 50% F&B discount
  • $99 Room rates
  • Lifestyle benefits including extra leave
  • Online learning and career development plan
  • Tailored EAP programme
  • Service recognition awards


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