Hotel Operations Manager

4 weeks ago

Sydney, New South Wales, Australia IBIS STYLES Full time
Job Overview

We are seeking a highly motivated and experienced Assistant Manager to join our team at IBIS STYLES. This is a fantastic opportunity for an individual who is passionate about delivering exceptional customer service and has a proven track record of success in hotel operations.

Salary Information

The estimated annual salary for this role is £35,000 - £45,000 depending on experience.

Key Responsibilities
  • Operations Management: Assist and oversee the day-to-day operations of the hotel team, ensuring seamless delivery of services and maintaining high standards of quality.
  • Team Supervision: Supervise and monitor hotel team members, providing guidance and support to ensure they have the skills and knowledge required to excel in their roles.
  • Cafe and Dining Operations: Assist in the running of Distrikt cafe and All-Day Dining, including service, food preparation, and coffee making.
  • Customer Service: Ensure that all interactions with guests are positive and productive, taking initiative to resolve any issues or complaints in a timely and effective manner.
  • Leadership: Act as a leader and mentor to team members, promoting a culture of excellence and continuous improvement.
Required Skills and Qualifications
  • Relevant Experience: Proven experience in hotel operations, with a strong understanding of hotel management principles and practices.
  • Technical Skills: Strong working knowledge of Microsoft Outlook, Microsoft Office, and Opera.
  • Leadership Qualities: Demonstrated leadership abilities, with the capacity to motivate and inspire team members to achieve exceptional results.
  • Communication Skills: Clear and confident communication skills, both written and verbal.
Benefits
  • Opportunity for Growth: The chance to develop your career and take on new challenges in a dynamic and fast-paced environment.
  • Mentorship: Access to experienced hospitality professionals who can provide guidance and support to help you succeed.
  • Diversity and Inclusion: We are committed to creating an inclusive workplace where everyone feels valued and respected.
Additional Information

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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