Customer Service Liaison Specialist

4 weeks ago


Springvale, Australia Veritas Recruitment Full time
Customer Service Liaison Specialist

We are currently partnering with a highly respected client within their particular industry, seeking an individual to join their team as a Customer Service Liaison Specialist on a permanent full-time basis. The role will be reporting to the Customer Service Sales Administration Manager and requires someone to start as soon as possible.

Key Responsibilities:

  • • Process all customer orders received and ensure all details are correct – orders worth up to $100,000 and quite complex.
    • Assist in managing stock availability to achieve KPIs and finalise orders for customers.
    • Send balance payment requests and follow them up in a timely manner.
    • Note customers' credit limits and ensure their account status is correctly on hold or active.
    • Assist customers with stock check requests and answer any queries they may have.
    • Provide pricing quotes to customers as requested.
    • Ensure customers are kept up to date regarding the status of their orders.
    • Develop and maintain relationships with both internal and external stakeholders.

About You:

  • • Confident with the Microsoft Office Suite and Netsuite would be advantageous.
    • Not phased working in a high-volume and fast-paced environment.
    • Great time management and communication skills (both verbal and written).
    • Previous experience in a similar role, processing complex and high-volume orders.

Benefits for You:

  • • WFH 2 days a week.
    • Be immersed in a great tight-knit team culture.
    • Onsite Parking.
    • Appealing Staff Discounts.
    • ASAP Start.

Estimated Salary: $60,000 - $80,000 per annum based on location and industry standards. With competitive benefits and a supportive work environment, this is an exciting opportunity for a skilled and experienced Customer Service Liaison Specialist to grow and develop their career.



  • Springvale, Australia Southern Metropolitan Cemeteries Trust Full time

    About UsWe're dedicated to crafting exceptional experiences, preserving heritage, and fostering a culture of innovation. Our careers offer opportunities to push boundaries, drive excellence, and care for our community.As part of our Customer Experience Team, you'll be at the forefront of delivering positive and empathetic interactions for our customers. With...


  • Springvale, Australia Veritas Recruitment Full time

    We are seeking an experienced Customer Service and Order Fulfillment Specialist to join our team at Veritas Recruitment. This permanent full-time role will be based in a highly respected client's industry, where you will be responsible for processing complex customer orders, managing stock availability, and ensuring timely communication with both internal...


  • Springvale, Australia Michael Page Full time

    **Job Overview**We are seeking a highly skilled Customer Support Specialist to join our team at Michael Page. As a key member of our operations, you will be responsible for delivering exceptional customer service and support to our clients.**About the Role**Immediate Start: We require a candidate who can start immediately in this permanent assignment.Free...


  • Springvale, Australia Michael Page Full time

    About Our ClientMichael Page, a leading recruitment agency, is delighted to offer an exciting opportunity for a skilled Customer Service Representative to join our client's team.The successful candidate will be working with a well-established property company boasting a vast portfolio of properties across various regions.We are seeking a professional with...


  • Springvale, Australia Domayne Full time

    We are seeking a highly motivated and customer-focused Salesperson to join our Springvale store team.As a key member of our sales team, you will play a vital role in delivering exceptional customer service and achieving individual and store sales targets.To succeed, you must:Have a passion for retail and a strong understanding of life at home solutions.Be a...


  • Springvale, Australia Michael Page Full time

    About Our CompanyMichael Page is a well-established recruitment agency in the property sector, boasting an extensive network of professionals across various regions. With a team of over 1000 employees, we are recognised for our commitment to excellence and innovation in our field.Job OverviewWe are seeking a highly skilled Customer Service Representative to...


  • Springvale, Australia Michael Page Full time

    Job Title: Key Account Customer Support SpecialistWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Michael Page. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.About Our ClientOur client is a well-established entity in the...


  • Springvale, Australia Michael Page Full time

    About Our ClientOur client is a leading player in the property sector, boasting a vast portfolio of properties across various regions. With a team of over 1000 employees, they are recognised for their commitment to excellence and innovation in their field.Job DescriptionWe are seeking a highly skilled Customer Service Professional to join our team. In this...


  • Springvale, Australia Michael Page Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Michael Page. As a key member of our support team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.Key Responsibilities:Respond to Customer InquiriesYou will be the primary...


  • Springvale, Australia Beacon Lighting Full time

    About Beacon LightingAt Beacon Lighting, we're passionate about providing expert advice to our customers so they can live brighter by making the best lighting choices. As a household name, we continue to grow year on year and expand into new markets and products.The RoleWe are seeking an experienced Customer Service and Sales Professional to join our team at...


  • Springvale, Australia Veritas Recruitment Full time

    About the RoleVeritas Recruitment is seeking an experienced Customer Service & Administrator to join their team on a permanent full-time basis. As a key member of the sales administration team, you will be responsible for managing customer orders, ensuring timely deliveries, and maintaining excellent relationships with both internal and external...


  • Springvale, Australia Michael Page Full time

    About Our ClientOur client is a well-established property company boasting a vast portfolio of properties across various regions.Job SummaryWe are seeking an experienced Customer Service Representative to join our team. The successful applicant will provide exceptional customer service, respond to inquiries promptly and professionally, and communicate with...


  • Springvale, Australia Michael Page Full time

    About Our CompanyOur client is a renowned property company, boasting a vast portfolio of properties across various regions.Job OverviewWe are seeking an experienced Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring customer...


  • Springvale, Australia Zeal Refrigeration Group Pty Ltd Full time

    **About Us**: We are a dynamic and growing company, committed to delivering exceptional service to our customers. We are currently looking for a **Customer Service Representative** who excels in communication, scheduling, and multitasking to join our team. If you're a well-organized individual who loves engaging with people and thrives in a fast-paced...


  • Springvale, Australia Adaptalift Group Full time

    Proudly Australian Owned and Operated Company | Career Progression Opportunities - Permanent Role | Competitive Salary Package - Springvale Location | Great Team Culture | Supportive Management **About Us**: At Adaptalift Group, we are proudly supporting Australian industry by keeping goods moving. We exclusively distribute some the world’s best forklift...


  • Springvale, Australia Aquatech Solutions Full time

    Aquatech Solutions is a Karcher retail showroom and repair centre. We are a family owned total cleaning solutions provider, addressing new equipment requirements, ongoing maintenance and repair of cleaning equipment. You will be part of a 4 person customer service/sales team in the retail showroom/office/workshop/warehouse. Our customers range from moms and...


  • Springvale, Australia Beacon Lighting Full time

    Customer Service and Sales Role at Beacon LightingWe are seeking a skilled and enthusiastic Part Time Customer Service and Sales professional to join our team at Beacon Lighting.About the RoleThis part-time position is based at our Springvale store, averaging approximately 53 hours per fortnight. The key responsibilities include:Providing exceptional...


  • Springvale, Australia Veritas Recruitment Full time

    Job SummaryWe are seeking an experienced Customer Service and Administrator professional to join our team at Veritas Recruitment. This is a permanent, full-time opportunity that offers a competitive salary and benefits package.Key Responsibilities:Process customer orders accurately and efficiently, handling complex orders worth up to $100,000.Manage stock...


  • Springvale, Australia Domayne Full time

    Domayne is a leading retailer seeking an experienced and customer-focused Warehouse Operations Specialist to join their team at the Springvale Store.We are looking for a highly motivated individual who can efficiently manage the dispatching and receiving of orders, provide exceptional customer service, and contribute to a positive work environment.To be...


  • Springvale, Australia Beacon Lighting Full time

    About the RoleWe are seeking a skilled and enthusiastic Part Time Customer Service and Sales Assistant to join our team at Beacon Lighting.Duties and ResponsibilitiesProvide exceptional customer service to retail and trade customersDevelop strong product knowledge to assist customers in making informed purchasing decisionsPromote and expand our Trade Loyalty...