E-Commerce Operations Manager

2 weeks ago

Sydney, New South Wales, Australia EssilorLuxottica Full time

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Our e-Commerce team is seeking an experienced E-Commerce Operations Manager to join our North Sydney office. This role will see you creating process efficiencies, collaborating with customer care, and supporting the e-Commerce team in the daily operations across Sunglass Hut, Ray-Ban, Oakley and Costa Del Mar websites.

Key Responsibilities:

  • Manage the communication between our Customer Service & Distribution Centre teams to fix any issues customers come across on our website and within the supply chain
  • Manage the store operations teams to ensure a seamless omnichannel customer experience
  • Monitor the weekly gross to net performance, and the operational performance of the supply chain, identifying any trends and improvements required
  • Identify opportunities to streamline process improvements cross-functionally and resolve operational inefficiencies
  • Liaise with internal cross-functional teams & lead projects to optimise operations, processes & technology
  • Test scenarios where customers have identified as areas where they encountered issues with functionality
  • Manage the integration and development of new features and enhancements
  • Manage, coach & mentor our ECommerce Operations Coordinator
  • Manage the communication of issues with functionality to stakeholders

Requirements for Success:

  • Tertiary education in one or more of the following fields: Marketing, e-Commerce, Digital marketing
  • Good eye for creative layout and design
  • Basic HTML & Photoshop skills highly regarded
  • Strong project management and self-management skills with demonstrated ability to prioritise under tight deadlines
  • Highly driven, passionate about online retail & quick to learn
  • Microsoft Office Suite – particularly Excel

Working at EssilorLuxottica:

  • A generous product allowance for you to spend across our portfolio of brands
  • Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage
  • Abundance of local cafes, a major shopping centre and close to public transport facilities
  • Global volunteering opportunities through our OneSight Foundation
  • Wide range of career opportunities across the EssilorLuxottica network
  • Complimentary full-time concierge services offering an exclusive hotel-style experience
  • Options for a hybrid working environment

  • E-Commerce Manager

    4 weeks ago

    Sydney, New South Wales, Australia Sephora Full time

    Job Title: E-Commerce ManagerAbout the Role:We are seeking an experienced E-Commerce Manager to join our team at Sephora. As a key member of our Marketing and E-Commerce team, you will be responsible for managing digital marketing campaigns and overseeing the performance of our e-commerce website and app.Key Responsibilities:* Manage digital campaign and...

  • E-commerce Operations Specialist

    13 hours ago

    Sydney, New South Wales, Australia Woolworths Group Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented E-commerce Operations Specialist to join our team at Woolworths Group. As an E-commerce Operations Specialist, you will be responsible for providing exceptional customer service, managing inventory, and ensuring seamless online shopping experiences.

  • E-Commerce Brand Operations Manager

    4 weeks ago

    Sydney, New South Wales, Australia EssilorLuxottica Full time

    We are EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company brings together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to...

  • E-Commerce Project Manager

    3 weeks ago

    Sydney, New South Wales, Australia Sustain Recruit Full time

    About the Role:We're seeking a highly skilled Senior Product Manager to spearhead the development of a cutting-edge e-commerce platform in the insurance space. As the ideal candidate, you will possess expertise in e-commerce platforms, particularly in optimization and customer journey management.Key Responsibilities:Collaborate with cross-functional teams to...

  • Strategic E-commerce Director

    2 weeks ago

    Sydney, New South Wales, Australia Independent Pharmacies Of Australia Group Full time

    About the RoleThe Independent Pharmacies of Australia Group is seeking a visionary leader to drive innovation and transformation in its e-commerce platforms. As the Head of E-commerce, you will be responsible for unlocking value across all sub-channels, with a focus on driving conversion rate optimisation, repeat purchase intent, and market share.You will...

  • E-commerce Operations Assistant

    3 days ago

    Sydney, New South Wales, Australia Woolworths Group Full time

    Welcome to Woolworths Group, a leading retailer in Australia and New Zealand. We're committed to creating better experiences for our customers, colleagues, and communities.As an E-commerce Operations Assistant, you'll play a key role in ensuring the smooth operation of our online store. You'll be responsible for coordinating customer orders, managing...

  • Global E-Commerce Director

    2 weeks ago

    Sydney, New South Wales, Australia PARTALE Full time

    Job DescriptionJob Title: Global E-commerce DirectorJob Type: Full-timeJob Category: Sales and MarketingJob OverviewThe Global E-commerce Director will oversee the company's global online sales and digital presence, ensuring a seamless and engaging shopping experience for clients, both B2B and B2C. This role involves managing the external technology and...

  • Head of E-commerce Trading and Operations

    4 weeks ago

    Sydney, New South Wales, Australia White Fox Boutique Full time

    White Fox Boutique is a leading e-commerce fashion retailer with a strong presence in the global market. We are seeking a highly skilled and experienced Head of E-commerce Trading to drive our trading sites to the next level.The successful candidate will be responsible for managing and leading our e-commerce and digital teams, developing and delivering the...

  • Global E-Commerce Director

    3 weeks ago

    Sydney, New South Wales, Australia PARTALE Full time

    About the RoleWe are seeking a skilled Global E-Commerce Manager to oversee the company's global online sales and digital presence.Key ResponsibilitiesManage the external technology and digital partners responsible for the technical aspects of the e-commerce platform.Coordinate with operations and customer support teams to ensure a seamless and engaging...

  • Global E-Commerce Director

    4 weeks ago

    Sydney, New South Wales, Australia PARTALE Full time

    About the OpportunityThe Global E-Commerce Manager will oversee the company's global online sales and digital presence, ensuring a seamless and engaging shopping experience for clients, both B2B and B2C.This role involves managing the external technology and digital partners responsible for the technical aspects of the e-commerce platform, coordinating with...

  • Global E-Commerce Director

    4 weeks ago

    Sydney, New South Wales, Australia PARTALE Full time

    About the OpportunityThe Global E-Commerce Manager will oversee the company's global online sales and digital presence, ensuring a seamless and engaging shopping experience for clients, both B2B and B2C.This role involves managing the external technology and digital partners responsible for the technical aspects of the e-commerce platform, coordinating with...

  • E-commerce Trading Director

    3 days ago

    Sydney, New South Wales, Australia White Fox Boutique Full time

    We are seeking a seasoned E-commerce Trading Director to spearhead our global e-commerce operations and drive sales growth. Located in Rosebery, this role offers a competitive salary of $120,000 - $150,000 per annum, plus benefits.About UsEstablished in 2013, White Fox Boutique has become one of the fastest-growing e-commerce fashion retailers globally. Our...

  • E-commerce Growth Strategist

    5 days ago

    Sydney, New South Wales, Australia PARTALE Full time

    We are PARTALE, a leading Australian-born company with a strong presence in the global market.About the OpportunityWe are seeking an experienced Global E-Commerce Manager to oversee our global online sales and digital presence.The ideal candidate will have a proven track record of executing e-commerce strategies and achieving measurable results. They will be...

  • Global E-Commerce Director

    3 weeks ago

    Sydney, New South Wales, Australia PARTALE Full time

    About the RoleWe are seeking a highly skilled Global E-Commerce Manager to oversee our company's global online sales and digital presence.Key Responsibilities:Administer and manage the digital platform, collaborating with the global marketing team on campaigns, promotions, and sales.Drive measurable growth and online sales, partnering with the Sales team to...

  • E-Commerce Specialist

    4 weeks ago

    Sydney, New South Wales, Australia UMENCO Full time

    Role OverviewUMENCO is seeking a skilled E-Commerce Executive to manage and optimize the day-to-day operations of its online store.This includes overseeing product uploads and enrichment, managing content, and executing promotional campaigns.The successful candidate will be responsible for on-site merchandising, enhancing search functionality, and improving...

  • Global E-Commerce Director

    3 weeks ago

    Sydney, New South Wales, Australia PARTALE Full time

    About the OpportunityThe Global E-Commerce Manager will oversee the company's global online sales and digital presence, ensuring a seamless and engaging shopping experience for clients, both B2B and B2C.This role involves managing the external technology and digital partners responsible for the technical aspects of the e-commerce platform, coordinating with...

  • Global E-Commerce Director

    4 weeks ago

    Sydney, New South Wales, Australia PARTALE Full time

    About the RoleThe Global E-Commerce Manager will oversee the company's global online sales and digital presence, ensuring a seamless and engaging shopping experience for clients, both B2B and B2C.This role involves managing the external technology and digital partners responsible for the technical aspects of the e-commerce platform, coordinating with...

  • E-commerce Trading Director

    4 weeks ago

    Sydney, New South Wales, Australia White Fox Boutique Full time

    White Fox Boutique is a leading e-commerce fashion retailer with a strong presence in the global market. We are seeking an experienced E-commerce Trading Director to drive the growth of our trading sites.The successful candidate will be responsible for managing and leading the e-commerce and digital teams, developing and delivering the annual trading...

  • E-commerce Trading Director

    4 weeks ago

    Sydney, New South Wales, Australia White Fox Boutique Full time

    White Fox Boutique is a leading e-commerce fashion retailer with a strong presence in the global market. We are seeking an experienced E-commerce Trading Director to drive the growth of our trading sites.The successful candidate will be responsible for managing and leading the e-commerce and digital teams, developing and delivering the annual trading...

  • E-commerce Trading Director

    2 weeks ago

    Sydney, New South Wales, Australia White Fox Boutique Full time

    White Fox Boutique is a leading e-commerce fashion retailer with a strong presence in the global market. We are seeking a highly skilled E-commerce Trading Director to drive the growth of our trading sites.The successful candidate will be responsible for managing and leading the e-commerce and digital teams, developing and delivering the annual trading...