E-commerce Operations Assistant

3 days ago


Sydney, New South Wales, Australia Woolworths Group Full time

Welcome to Woolworths Group, a leading retailer in Australia and New Zealand. We're committed to creating better experiences for our customers, colleagues, and communities.

As an E-commerce Operations Assistant, you'll play a key role in ensuring the smooth operation of our online store. You'll be responsible for coordinating customer orders, managing inventory levels, and maintaining accurate records.

This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills. If you're passionate about delivering exceptional customer service and have a keen eye for detail, we'd love to hear from you.

About the Role

We're seeking an experienced E-commerce Operations Assistant to join our team on a full-time basis. As a member of our operations team, you'll work closely with other departments to ensure seamless delivery of our products and services.

Key Responsibilities

  • Coordinate customer orders, including processing payments and dispatching goods
  • Maintain accurate records, including inventory levels and order status
  • Provide excellent customer service via phone, email, or in-person
  • Work collaboratively with other departments to resolve issues and improve processes

Requirements

  • 1-2 years' experience in a similar role, preferably in e-commerce or retail
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic computer skills and familiarity with Microsoft Office

What We Offer

  • A competitive salary of $60,000 - $80,000 per annum, depending on experience
  • Opportunities for career growth and professional development
  • A supportive and collaborative work environment
  • A comprehensive benefits package, including health insurance and paid leave

About Us

Woolworths Group is a leading Australian retailer with a proud history of serving customers and communities. Our mission is to create better experiences for our customers, colleagues, and communities through our food, grocery, liquor, and general merchandise businesses.

How to Apply

If you're passionate about delivering exceptional customer service and have a keen eye for detail, please submit your application, including your resume and a cover letter outlining your experience and qualifications.


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