Experience Coordinator

2 days ago

Brisbane, Queensland, Australia beBeeExperience Full time $70,000 - $90,000

We are seeking an Experience Coordinator to join our People & Culture team.

As an Experience Coordinator, you will play a key role in creating and maintaining a desirable workplace. Your primary responsibility will be to deliver exceptional customer service to our employees, ensuring their needs are met and their experience is seamless.

This includes greeting employees, providing assistance, and resolving any issues that may arise. You will be the first point of contact for many employees, setting the tone for their experience with our organization.

To be successful in this role, you will need to demonstrate excellent communication skills, empathy, and the ability to build trust through connection and understanding. You must also be able to multitask, work in a fast-paced environment, and prioritize tasks effectively.

In addition to your technical skills, you will need to possess strong administration skills, digital literacy, and attention to detail. A positive attitude, enthusiasm, and commitment to maintaining positive relationships are essential qualities for this role.

You will work closely with our teams to ensure that all employee interactions are aligned with our values and goals. Your efforts will contribute to a culture that values inclusivity, diversity, and respect.

The ideal candidate will have previous experience in a similar role and a proven track record of delivering exceptional customer service. They will be able to demonstrate a service mindset, with a focus on creating a great experience in every interaction.

Benefits include access to development programs, flexible work arrangements, generous parental leave entitlements, and a focus on learning and development.

We offer a dynamic and rewarding work environment featuring competitive salary, bonus, and super offerings. Our inclusive culture means you will be valued and heard in a respectful workplace, where you can be your authentic self every day.

Key qualifications include:

  • Previous experience in a similar role
  • Excellent customer service skills
  • Empathy and ability to build trust
  • Digital literacy and administration skills
  • Prioritization and multitasking abilities
  • Positive attitude and enthusiasm

As part of our team, you will have opportunities for growth and development, as well as the chance to make a meaningful contribution to our organization's success.

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