Patient Service Coordinator

1 week ago

Sydney, New South Wales, Australia beBeeReceptionist Full time $25 - $33
Medical Receptionist Job Description

We are seeking a skilled and experienced medical receptionist to join our team at Aya Family Healthcare After Hours Clinic. Our ideal candidate will be highly enthusiastic, have a positive attitude, and the ability to work autonomously in a fast-paced environment.

  • Responsibilities include:
  1. Opening and closing the clinic according to established procedure.
  2. Greeting patients and other callers in a professional and courteous manner.
  3. Making appointments for patients and managing their schedules effectively.
  4. Managing medical records confidentially and efficiently.
  5. Processing patient payments accurately via various methods.
  6. Invoicing Medicare and private health funds.
  7. Knowledge of the MBS schedule and correct billing procedures is essential.
  8. Dealing with referring doctors, hospital staff, and pharmacists.
  9. Attending to patient enquiries and providing clear information.
  10. Filling in the roster when staff is away or on leave.
  11. Maintaining a clean and tidy waiting area and consulting rooms.
  12. Ensuring accurate storage and retrieval of patient records.
  13. Maintaining confidentiality of patient information.
  14. Providing exceptional customer service and teamwork skills.

The successful applicant will possess:

  • Exceptional communication and organisational skills.
  • A high level of computer literacy and IT knowledge.
  • Experience using Best Practice medical software is desirable.
  • A current Police Check and Working with Children clearance.
  • A First Aid/CPR certificate and Immunisation Record.
  • A Driving Licence/Photo ID.

This is an exciting opportunity for a motivated individual to join our dynamic team and contribute to delivering high-quality healthcare services. If you are passionate about delivering exceptional patient care and possess the necessary skills and qualifications, we encourage you to apply.

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