Patient Service Coordinator
4 days ago
Job Title: Patient Service Coordinator
About the Job:We are seeking a skilled and reliable professional to provide exceptional customer service to patients and their families in a fast-paced medical environment.
The successful candidate will be responsible for maintaining industry guidelines, scheduling appointments, managing patient billing, and responding to telephone inquiries in a courteous and professional manner.
Key Responsibilities:
- Maintain accurate records and databases.
- Ensure efficient communication with patients and staff.
- Manage internal/external correspondence and administrative tasks.
- Provide exceptional customer service to patients and their families.
- Work closely with healthcare professionals to ensure seamless care delivery.
- Contribute to a positive work environment by demonstrating empathy and respect towards colleagues and patients.
- Excellent written and verbal communication skills.
- Ability to multitask and prioritize tasks effectively.
- Attention to detail and ability to maintain confidentiality.
- Basic computer skills and knowledge of medical software.
- High school diploma or equivalent required; post-secondary education an asset.
A casual role working 8 to 10 hours per week, with opportunities to work weekends on a rotational basis. A competitive hourly rate and penalty rates applicable.
Botany Road Doctors is committed to providing high-quality healthcare services to our community. We value professionalism, respect, and empathy in our interactions with patients and each other.
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