Patient Services Coordinator

3 days ago

Sydney, New South Wales, Australia beBeeCustomerService Part time $65,000 - $85,000
Administration Officer Role

We are seeking a highly skilled and experienced Administration Officer to join our team.

Key Responsibilities:

  • Provide seamless patient check-in and admission for Private Elective Surgeries and Public Waitlist bookings, ensuring efficient and accurate processes.
  • Maintain high standards of customer service, building strong relationships with patients and stakeholders.
  • Collaborate with the Bookings and Admissions team and liaise with other departments to ensure effective communication and coordination.

Required Skills and Qualifications:

  • Exceptional customer service skills, demonstrated through excellent interpersonal and communication skills.
  • Demonstrated operational efficiency, providing accurate and timely data entry.
  • Well-developed oral and written communication skills, with the ability to articulate complex information clearly.
  • Strong time management and multi-tasking skills, with the ability to prioritize tasks effectively.
  • Sound understanding of medical terminology and/or Health Fund contracts, enabling informed decision-making.
  • High standard of computer literacy, with proficiency in relevant software and systems.

Benefits:

  • The opportunity to make a real difference in the lives of our patients and staff, working in a dynamic and supportive environment.
  • A chance to develop your skills and expertise, with opportunities for growth and professional development.
  • A role that offers variety and challenge, with opportunities to take on new responsibilities and contribute to the success of the team.

About the Role:

This is an exciting opportunity to join our team, where you will have the chance to work in a fast-paced and dynamic environment, contributing to the delivery of high-quality patient care and administrative services.

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