Customer Service Scheduler

4 weeks ago

East Perth, Western Australia Holcim Full time
About this role

We are seeking a highly skilled Customer Service Scheduler to join our team at Holcim, a world-leading sustainable building materials company.

This is an exciting opportunity to work in a dynamic and fast-paced environment, overseeing day-to-day service and deliveries across our WA network.

As a Customer Service Scheduler, you will be responsible for ensuring efficient and effective daily scheduling and dispatching of deliveries to meet customer service requirements.

You will work closely with other schedulers, plant teams, and drivers to ensure the right load is in the right truck, at the right job, and on time.

Key responsibilities include:

  • Ensuring efficient and effective daily scheduling and dispatching of deliveries.
  • Working with other schedulers, plant teams, and drivers to ensure the right load is in the right truck, at the right job, and on time.
  • Providing constant feedback to the CSO's to ensure proper order placement and information to maximise truck utilisation and lowest cost of cartage.
  • Liaising with plant staff, Account Managers, and Site Coordinators to ensure best possible customer service and individual customer requirements are achieved.

About you:

  • Transport/logistics scheduling experience preferably in the pre-mix concrete or distribution industry.
  • Sound knowledge of Perth geographical areas and suburb locations.
  • A self-motivated and outcomes-oriented attitude with a passionate 'can do' mindset.
  • A well-developed understanding of the importance of and ability to effectively communicate and build relationships both externally and within the business.
  • Highly effective skills at managing key stakeholder relationships.
  • A strong team player with strong interpersonal and communication skills.
  • A proficiency in Word, Excel, and other systems required to do the role effectively.

Why Holcim?

We offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is passionate about building progress for people and the planet, and we are committed to making a positive impact.

As a valued member of our team, you will have the opportunity to work on challenging projects, develop your skills, and contribute to our mission to create a more sustainable future.

Apply now to take your career to the next level and join our team of professionals at Holcim.

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