Customer Service Scheduler
4 weeks ago
We are seeking a highly skilled Customer Service Scheduler to join our team at Holcim, a world-leading sustainable building materials company.
This is an exciting opportunity to work in a dynamic and fast-paced environment, overseeing day-to-day service and deliveries across our WA network.
As a Customer Service Scheduler, you will be responsible for ensuring efficient and effective daily scheduling and dispatching of deliveries to meet customer service requirements.
You will work closely with other schedulers, plant teams, and drivers to ensure the right load is in the right truck, at the right job, to meet customer needs.
Key responsibilities include:
- Ensuring efficient and effective daily scheduling and dispatching of deliveries
- Working with other schedulers, plant teams, and drivers to ensure the right load is in the right truck
- Liaising with plant staff, account managers, and site coordinators to ensure best possible customer service
About you
We are looking for a self-motivated and outcomes-oriented individual with a passion for delivering exceptional customer service.
Key requirements include:
- Transport/logistics scheduling experience, preferably in the pre-mix concrete or distribution industry
- Sound knowledge of Perth geographical areas and suburb locations
- A well-developed understanding of the importance of effective communication and relationship-building
- Highly effective skills at managing key stakeholder relationships
Why Holcim?
We offer a dynamic and supportive work environment, with opportunities for growth and development.
As a valued member of our team, you will have access to training and development programs, as well as a competitive remuneration package.
Join us in our mission to build a more sustainable future, and apply now to become a part of our team
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