Executive Director of Operations

2 days ago


Melbourne, Victoria, Australia ClearCompany Full time
About Us

We are a leading beauty service provider with over 80 stores across Australia and New Zealand, specializing in affordable beauty services such as threading, waxing, tinting, eyelash extensions, and facials.

Our Commitment to Excellence

Our commitment to exceptional customer service and ethical business practices has established us as a trusted name in the industry.

Job Summary

We are seeking an experienced Executive Director of Operations to oversee the operations of our 80 stores. The ideal candidate will be responsible for ensuring operational excellence and alignment with strategic goals.

Key Responsibilities
  • Operational Leadership: Manage daily operations to ensure efficiency and compliance with industry standards.
  • Policy Development: Develop operational policies and procedures to enhance performance.
  • Team Management: Lead a team of Operations Managers to foster excellence and accountability.
  • Strategic Planning: Collaborate with the CEO to develop strategic initiatives aligned with company goals.
  • Financial Oversight: Oversee budgets and reporting to ensure fiscal responsibility.
  • Customer Experience: Implement best practices for enhancing customer satisfaction.
  • Risk Management: Identify operational risks and develop mitigation strategies.
Qualifications
  • Proven experience in a senior leadership role within the beauty or retail industry.
  • Strong leadership skills with the ability to inspire and motivate a team.
  • Excellent communication and financial management skills.
  • Bachelor's degree in Business Administration or related field; MBA preferred.
How to Apply

Submit your resume and cover letter to apply for this exciting opportunity.



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