Program Manager
5 days ago
Job Summary
We are seeking a highly skilled and experienced Program Manager to lead our Young Parents Outreach team. The successful candidate will be responsible for the operational management of the Outreach and Aftercare stage of the Young Parents Program, supervising case management and practice, and ensuring the delivery of a quality, client-focused service for young parents and their children.
About the Role
The Young Parents Program takes a strengths-based early intervention approach, building the capacity of young parents to live independently in appropriate housing, develop parenting and life skills to ensure best outcomes for their children.
In this role, you will be responsible for the operational management of the Outreach and Aftercare stage of the Young Parents Program, supervising case management and practice, and ensuring the delivery of a quality, client-focused service for young parents and their children.
Key Responsibilities
- Lead and manage a team of case managers and support workers to deliver a high-quality service to young parents and their children.
- Develop and implement strategies to improve the outcomes for young parents and their children, including identifying and addressing barriers to independence.
- Supervise and support case managers and support workers to ensure they have the skills and knowledge to deliver a high-quality service.
- Collaborate with other teams and stakeholders to ensure a coordinated approach to supporting young parents and their children.
- Develop and maintain relationships with key stakeholders, including community organizations and government agencies.
Requirements
- Relevant qualifications and experience in social work, case management, or a related field.
- Proven experience in leading and managing a team of case managers and support workers.
- Strong knowledge of the Young Parents Program and its goals and objectives.
- Ability to develop and implement strategies to improve the outcomes for young parents and their children.
- Excellent communication and interpersonal skills.
What We Offer
Australian Red Cross is a leading humanitarian organization that makes a genuine difference in the lives of people and communities. We offer a range of benefits, including:
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A supportive and inclusive work environment.
- A chance to make a real difference in the lives of young parents and their children.
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