Residential Case Manager

2 months ago


Randwick, Australia Australia Red Cross Full time

Full time, ongoing position
- Randwick location

About the role
Australian Red Cross Young Parents Program (YPP) works to ensure best outcomes for children and families by improving the capacity of young parents with complex needs aged 13 to 25, to live and parent independently.
The Case Manager is responsible for supporting young parents, and their children, living in the Residential Stage of YPP. The role supports very young parents with complex needs and behaviours to develop independent parenting and living skills, through the provision of integrated, individualised case management, behaviour support and direct parenting support to ensure best possible outcomes for children. The role provides daily support to all families in the residence, as well as specific responsibility for a case load of allocated families.
This is a full time position, requiring weekday shift work including morning shifts, evening shifts and sleepovers.
About you
- Demonstrated therapeutic case management skills, including experience developing and monitoring case plans with clients.
- Understanding of adolescent development and best practice working with young women and men with complex needs and behaviours and demonstrated sensitivity to the needs and issues facing young parents (aged 13-24) and their children.
- Excellent client motivation skills, particularly with young people with challenging behaviours and a history of non-engagement with services.
- Ability to work collaboratively within a residential setting to manage complex and sensitive client issues and experience working with and handling sensitive and confidential material.
- Child focused with a strong understanding and knowledge of child protection issues and legislation.
- Cultural competence including demonstrated understanding of the issues facing Aboriginal and Torres Strait Islander families and experience providing effective cultural support.
- Excellent written and verbal communication skills, and strong liaison and networking skills
- Working with children check
- Registration on the Residential Case Workers Register
- Drivers licence
- Influenza vaccination

Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. Salary from $85,145.84 + superannuation + access to salary packaging.
For additional enquiries, please contact Jessica Lorkin on 0419 413 246 for a confidential discussion.
Applications close at close of business 11 September 2024.
**Job Ref #**: 11378
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.


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