Collections Specialist

2 weeks ago


Parramatta, New South Wales, Australia Pepper Financial Services Group Full time
About the Role

We are seeking an experienced Collections Officer to join our team at Pepper Financial Services Group. As a Collections Officer, you will be responsible for ensuring the timely collection and maintenance of delinquent accounts related to our asset finance product.

Key Responsibilities
  • Manage and maintain delinquent accounts to ensure timely collection and minimize losses.
  • Utilize systems and processes to effectively recover debts and achieve desired outcomes.
  • Develop and maintain strong relationships with customers to resolve issues and achieve mutually beneficial outcomes.
  • Work collaboratively with internal stakeholders to ensure seamless communication and effective issue resolution.
  • Stay up-to-date with industry developments and regulatory requirements to ensure compliance and optimal performance.
What We Offer

We are committed to creating a positive and supportive work environment that fosters growth and development. As a Collections Officer, you will have access to:

  • A comprehensive training program to enhance your skills and knowledge.
  • A collaborative and dynamic team environment that encourages open communication and teamwork.
  • A competitive salary and benefits package that reflects your value to the organization.
  • Opportunities for career advancement and professional growth.
Our Culture

We are a values-driven organization that prioritizes integrity, respect, and excellence in all aspects of our business. Our core values are:

  • Can Do: We think outside the box and leverage the power of teamwork to deliver.
  • Balanced: We set our customers up for success, producing win-win outcomes that are both human and profitable.
  • Real: We respect people and keep it honest.

We are committed to making Pepper a great place to work and supporting our employees in their personal and professional growth. If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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