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Senior Financial Recovery Specialist

2 months ago

Parramatta, New South Wales, Australia HSBC Full time
About the Role

At HSBC, we're committed to helping our customers navigate financial challenges and achieve long-term stability. As a Senior Legal Collections and Financial Resilience Specialist, you'll play a critical role in supporting customers experiencing financial hardship, while also ensuring the bank's interests are protected.

Key Responsibilities
  • Collaborate with customers to develop personalized financial resilience plans, providing guidance and support to help them overcome financial obstacles.
  • Work closely with legal and administrative teams to ensure timely delivery of business support functions, including secured and unsecured account facilities.
  • Conduct thorough analyses of complex facilities to identify areas for improvement and recommend strategies to mitigate losses.
  • Develop and maintain strong relationships with key stakeholders, including branch managers and relationship managers, to ensure seamless communication and collaboration.
  • Correspond with customers through the litigation stage to support viable resolution and ensure the bank's interests are protected.
What You'll Need

To succeed in this role, you'll need strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. You'll also need to be able to work effectively in a fast-paced environment and prioritize multiple tasks and deadlines.

As a Senior Legal Collections and Financial Resilience Specialist, you'll have access to a range of benefits and resources, including professional development opportunities, competitive pay, and a supportive work environment.