Credit Risk Specialist

1 week ago

Parramatta, New South Wales, Australia Endeavour Energy Full time

About the Role

We are seeking a highly skilled and experienced professional to join our team as a Credit Risk Specialist. As a key member of our finance department, you will be responsible for the end-to-end Accounts Receivable function, including debt collection and sundry invoicing.

Key Responsibilities

  • Perform end-to-end Accounts Receivable function in a timely and efficient manner.
  • Allocate customer payments and investigate unidentified payments to clear from the bank statement.
  • Maintain effective and timely collections of overdue debt within the credit portfolio, including the handling of enquiries, payments and disputes from customers.
  • Reconcile payments received to identify any mismatches in invoices which could result in unpaid debts.
  • Respond to and manage day-to-day enquiries ensuring an exceptional service is delivered to all external and internal stakeholders.
  • Prepare and submit customer refunds of overpayments/double payments and/or credit notes.
  • Maintain Business Partner Master Data in SAP.
  • Assist with the allocation of network disputes as they arrive from retailers, including investigating and cancelling invalid disputes.
  • Process retailer remittance files received so that payments are captured and ensure that end of month files are processed in a timely manner.
  • Assign uncollected debt to an approved External Collection Agency.
  • Manage the daily sundry invoicing operation schedule and accurately generate invoices and credit notes for a range of customers.
  • Investigate and resolve exceptions which are generated from the sundry invoicing system.
  • Communicate and collaborate effectively with relevant departments on any issues or queries relating to collection or sundry invoicing issues.
  • Analyse billing data, extract valuable insights and create reports to drive process improvements.

About You

We are looking for someone who demonstrates a positive attitude with supportive and professional behaviours that align with our company culture. You will have the ability to engage confidently with our team, customers and stakeholders.

Requirements

  • Tertiary qualifications in a related discipline.
  • Prior experience with SAP highly desirable.

About Us

We are a critical infrastructure organisation that provides an essential service to our customers. We strive to create an environment where everyone feels safe, motivated, valued, included and respected.

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