Training and Development Specialist for Region 7

11 hours ago

Pymble, New South Wales, Australia Busways Full time

About the Opportunity

We are seeking a dynamic and motivated Learning and Development Officer to join our team in working across our Region 7 depots (Ryde and Willoughby).

This is an exciting opportunity to join both a growing department and a growing company. You will be given the opportunity to grow, develop, and take on more responsibility.

You will be working in a fast-paced and energetic environment that will encourage you to be a conceptual and creative thinker within the team.

Role Responsibilities

  • Developing and maintaining constructive working relationships with management and staff.
  • Assessing and coaching new and existing employees in on-road driving skills, customer service, workplace safety, and ticket machine usage.
  • Facilitating effective, interactive group training by creating a positive learning environment.
  • Conducting technical training in on-road driving skills, vehicle and route familiarisation with positive outcomes for learners.
  • Carrying out coaching sessions and refresher training in technical driving skills.
  • Maintaining currency of knowledge on all policies, procedures, and legal requirements as well as maintaining a best practice approach.
  • Managing your own daily schedule to ensure all training activities and assessments are completed.
  • Researching and utilising new learning and development content, methods, and materials for training.
  • Working both autonomously and within a team environment to achieve KPI's and excellent training outcomes.

Required qualifications & skills

  • Certificate IV in Training and Assessment (highly regarded) or willingness to obtain.
  • Current NSW Drivers' Authority or willingness to obtain.
  • Current Drivers Licence (HR class minimum).
  • Proficient in Microsoft Office 365 suite.
  • Strong communication, interpersonal, and problem-solving skills.
  • Possess the ability to learn and understand material quickly in order to facilitate training sessions.
  • Demonstrate a keen eye for detail, meticulous with paperwork, and the ability to maintain focus under pressure.
  • Possess a demonstrated ability in successfully engaging learner groups using interactive and interesting techniques Intermediate computer skills.
  • Willingness to adapt in a changing environment.
  • Must be an Australian Citizen or Permanent Resident.

Estimated Salary Range: $70,000 - $90,000 per annum based on experience.

About Busways

At Busways, our core focus is on quality customer service, stakeholder engagement, and employee development. We pride ourselves on taking a proactive approach to public transport delivery to ensure that the customer journey is seamless as possible.

With a team of over 2,800 people, committed to transporting over 53.7 million passenger journeys each year, we operate bus service contracts for Transport for NSW in Western Sydney, North Shore and West, Central Coast and North Coast, and the South Australian Public Transport Authority in Adelaide's Outer South.

About the Benefits

  • Fitness Passport, a great scheme allowing you and your family to access multiple pools and fitness facilities around Sydney and regional NSW all under one competitive membership fee.
  • Employee Assistance Program by Telus Health, giving you and your family access to an independent organisation that provides a broad range of personal support services.
  • Career development opportunities available.

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