Driver Training Specialist

1 month ago

Pymble, New South Wales, Australia Busways Full time

At Busways, we're committed to delivering exceptional customer service and employee development. As a leading provider of public transport services in Western Sydney, the North Shore and West, Central Coast and North Coast regions, and Adelaide's Outer South, we pride ourselves on taking a proactive approach to public transport delivery.

About the Opportunity

We have an exciting vacancy for a dynamic and motivated Driver Training Specialist to join our team in Region 7 depots (Ryde and Willoughby). This role offers a unique opportunity to work in a fast-paced environment, contributing to the growth and development of our employees.

Role Responsibilities

The successful candidate will be responsible for:

  • Developing and maintaining constructive working relationships with management and staff
  • Assessing and coaching new and existing employees in on-road driving skills, customer service, workplace safety, and ticket machine usage
  • Facilitating effective, interactive group training by creating a positive learning environment
  • Conducting technical training in on-road driving skills, vehicle and route familiarisation with positive outcomes for learners
  • Carrying out coaching sessions and refresher training in technical driving skills
  • Maintaining currency of knowledge on all policies, procedures, and legal requirements as well as maintaining a best practice approach
  • Managing your own daily schedule to ensure all training activities and assessments are completed
  • Researching and utilising new learning and development content, methods, and materials for training
  • Working both autonomously and within a team environment to achieve KPIs and excellent training outcomes
Required Skills and Qualifications

The ideal candidate will possess:

  • Certificate IV in Training and Assessment (highly regarded) or willingness to obtain
  • Current NSW Drivers' Authority or willingness to obtain
  • Current Drivers Licence (HR class minimum)
  • Proficient in Microsoft Office 365 suite
  • Strong communication, interpersonal, and problem-solving skills
  • Possess the ability to learn and understand material quickly in order to facilitate training sessions
  • Demonstrate a keen eye for detail, meticulous with paperwork, and the ability to maintain focus under pressure
  • Possess a demonstrated ability in successfully engaging learner groups using interactive and interesting techniques Intermediate computer skills
  • Willingness to adapt in a changing environment
  • Must be an Australian Citizen or Permanent Resident
Benefits

We offer a range of benefits, including:

  • Fitness Passport, a great scheme allowing you and your family to access multiple pools and fitness facilities around Sydney and regional NSW at a competitive membership fee
  • Employee Assistance Program by Telus Health, giving you and your family access to an independent organisation that provides a broad range of personal support services
  • Career development opportunities available
Estimated Salary: $90,000 - $110,000 per annum

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