Front Office Operations Leader

13 hours ago

Sydney, New South Wales, Australia beBeeDuty Full time $100,000 - $130,000
Job Overview

The Duty Manager plays a pivotal role in delivering exceptional guest experiences within the Front Office environment.

  • Key to success lies in leading and developing a high-performing team, ensuring they possess the necessary skills and support to consistently meet and exceed guest expectations.

Responsibilities include overseeing day-to-day operations, maintaining standards of service and presentation, and fostering a positive team culture through coaching and collaboration with other departments.

This dynamic leader will be responsible for:

  • Conducting regular inspections to maintain exceptional presentation and service standards.
  • Responding promptly to guest feedback and complaints, taking swift action to resolve issues and drive continuous improvement.
  • Ensuring seamless communication between Front and Back of House teams.
  • Collaborating with colleagues to deliver personalized services that cater to the unique needs of every guest.
Requirements
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
What We Offer

We believe in providing our people with everything they need to succeed. From competitive salaries and comprehensive benefits packages to impressive room discounts and industry-leading training programs.

Join our inclusive team where we celebrate individuality and encourage everyone to bring their whole selves to work.

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