Front Office Coordinator

2 days ago

Melbourne, Victoria, Australia beBeeReceptionist Full time $70 - $80
Job Title: Front Office Coordinator

We are seeking a professional and proactive individual to join our team as a Front Office Coordinator. As the first point of contact for clients and staff, you will be responsible for delivering polished and professional front of house services.

The aim of this role is to create client service excellence in reception and concierge practices for our clients, employees, and guests. You will anticipate client and staff needs, assist with arrival, office orientation, and departure.

You will coordinate meeting rooms, catering, and be responsible for client floor management. Operating the switchboard, answering and directing incoming calls effectively, and taking messages is also a key responsibility.

In addition, you will collaborate with team members to develop best practices and streamlined processes. Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills.

Assist and support the firm's travel booking team as required. General administrative tasks as required.

Key Responsibilities:
  • First point of contact for clients and staff, greeting all visitors with a warm and welcoming disposition.
  • Anticipate client and staff needs, assist with arrival, office orientation, and departure.
  • Coordinate meeting rooms, catering, and responsible for client floor management.
  • Operate switchboard, answer and direct incoming calls effectively and take messages.
  • Collaborate with team members to develop best practices and streamlined processes.
  • Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills.
  • Assist and support the firm's travel booking team as required.
  • General administrative tasks as required.
Required Skills and Qualifications:
  • Previous experience as a receptionist or similar front of house role in a professional corporate environment is preferable.
  • Excellent written and oral communication skills together with strong interpersonal skills.
  • Professional demeanor and presentation.
  • Excellent organizational skills with the ability to multi-task and adapt to changing priorities.
  • A proactive and resourceful approach with a good work ethic.
About Us

We provide exceptional legal services across the full spectrum of matters, including major transactions, projects, and significant disputes, offering strategic advice on our clients' most challenging issues.

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