Customer Experience Specialist
6 days ago
About HBF Australia
We're a team dedicated to enhancing lives through innovative solutions and outstanding service, with a mission to provide exceptional experiences for our Members.
As a Member Experience Consultant at HBF Australia, you'll be at the forefront of our customer-centric approach, turning everyday interactions into memorable moments.
This role operates in our Queensland Country Centre contact centre, where you'll serve as the first point of contact for Member queries.
Your main responsibility will be to ensure our Members receive top-notch support, addressing their needs with empathy, efficiency, and expertise.
We've been looking after our Members' needs since 1977; are you ready to join a business that puts them first and provides a fantastic work culture?
Key responsibilities include:
- Delivering exceptional service and creating WOW moments for our Members.
- Providing expert guidance and personalized support across various channels.
- Solving problems with heart, using your problem-solving skills to address Member needs.
- Educating and empowering Members to understand their benefits and navigate our products and services.
We offer a range of benefits to support your career growth and well-being:
- FREE Corporate Gold Hospital Insurance for you and your family.
- 3 additional wellbeing days off a year (on top of our standard 20 days annual leave and 10 days personal leave) pro rata.
- 2 volunteering days per year.
- 14 weeks paid parental leave.
- Hybrid working arrangements available if required.
- Genuine career development opportunities.
- Access to corporate discounts across a range of gyms, retail, restaurants, and hotels.
HBF Australia is an equal opportunity employer, proud to create an inclusive and diverse workplace for the benefit of our people, Members, and community. We welcome applications from individuals who share our values and commitment to excellence.
-
Customer Experience Specialist
5 hours ago
Townsville, Queensland, Australia Vision Australia Full timeAbout Us\helpers to those who are blind or have low vision, Vision Australia strives to make a positive difference in the lives of others. Our organisation is committed to supporting individuals to live the life they choose and striving for their inclusion in all areas of society. With over 35,000 clients, we listen to their needs and aspirations, building...
-
Customer Experience Specialist
2 days ago
Townsville City Center, Queensland, Australia Smiggle Full timeAbout the Role:We are seeking a talented Customer Experience Specialist to join our Smiggle team. As a key member of our in-store team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.As a Customer Experience Specialist, your primary responsibility will be to maximize every sales opportunity and achieve both...
-
Team Leader
1 month ago
Townsville, Queensland, Australia Pillow Talk Full timeAbout the RoleWe are seeking a highly motivated and experienced Team Leader to join our team at Pillow Talk in Townsville. As a Team Leader, you will play a key role in supporting the store leadership team to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead from the front and inspire your peers to achieve their best work...
-
Sales and Customer Experience Specialist
3 days ago
Townsville, Queensland, Australia Frontline Retail Regional QLD & NT Full timeAbout the RoleWe are seeking a highly skilled Casual Sales Professional to join our team in our Townsville Domain Showroom. As a key member of our high-performing team, you will play a crucial role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesProvide outstanding customer service and ensure a positive shopping...
-
Customer Experience Support Specialist
3 days ago
Townsville, Queensland, Australia Australian Radio Network Full timeWe are seeking an experienced Sales Coordinator to join our team in Townsville. The ideal candidate will have intermediate skills in MS Office, strong customer service skills, and excellent communication and organisational skills.This role provides administration support within the Sales team, managing daily activities, overseeing data entry, and maintaining...
-
Customer Experience Associate
2 weeks ago
Townsville, Queensland, Australia TP Human Capital Full timePosition Overview:TP Human Capital is assisting a government client in Townsville with a short-term contract position for a Customer Service Officer. We are seeking a motivated individual who can effectively engage with clients, utilising strong communication and customer service skills. The ideal candidate should possess a results-oriented approach.Utilise...
-
Customer Service Specialist
1 week ago
Townsville, Queensland, Australia Townsville City Council Full timeAbout the RoleThe Townsville City Council is seeking a Customer Service Specialist to join their team. In this role, you will be responsible for providing exceptional customer service and specialist advice to a wide-ranging customer base.Key ResponsibilitiesProvide excellent customer service and specialist advice to external and internal customers,...
-
Customer Experience Ambassador
3 days ago
Townsville, Queensland, Australia The Just Group Full timeAbout The RoleAs a Sales Assistant at Peter Alexander Townsville, you will drive and process store sales while contributing to the overall success of the store by delivering great customer connections and completing operational responsibilities.A Day In The LifeProvide a genuine and unique experience for every customer aligning with the Peter Alexander...
-
Customer Experience Ambassador
2 weeks ago
Townsville, Queensland, Australia Oaks Hotels Full timeRole DescriptionOaks Townsville Gateway Suites is seeking a Guest Service Agent passionate about delivering exceptional customer service.The ideal candidate will be responsible for creating a warm and welcoming environment for guests from the moment they arrive, ensuring a smooth and enjoyable stay.Responsibilities:Welcome and check-in guestsCommunicate...
-
Customer Experience Ambassador
3 days ago
Townsville, Queensland, Australia HBF Australia Full timeUnlock a Rewarding Career at HBF AustraliaWe are seeking a talented Customer Experience Ambassador to join our team in Aitkenvale, Queensland. As a key member of our customer service team, you will be responsible for delivering exceptional experiences to our valued members.About the OpportunityIn this exciting role, you will play a critical part in shaping...
-
Sales Assistant
3 days ago
Townsville, Queensland, Australia The Just Group Full timeAbout UsThe Just Group is a leading retail giant with 7 brands and 1,000 retail outlets across Australia.Job Description:We are seeking a skilled Sales Assistant to join our team in Townsville. As a Sales Assistant, you will be responsible for driving store sales, providing exceptional customer service, and contributing to the overall success of the store.A...
-
Customer Experience Specialist
3 days ago
Townsville City Center, Queensland, Australia Smiggle Full timeAbout SmiggleWe're seeking a bright and bubbly Part Time Sales Assistant to join our Willows store team. As a key member, you'll be passionate about our product and have a natural talent for creating unique connections with customers. Your smiles and enthusiasm will enable you to maximize sales and encourage repeat visits.What We OfferWhen joining Smiggle,...
-
Customer Experience Associate
1 week ago
Townsville, Queensland, Australia The Just Group Full timeAbout The RoleAs a Sales Assistant at Peter Alexander in Townsville, you will play a key role in driving and processing store sales. You will be responsible for delivering exceptional customer connections and contributing to the overall success of the store by completing operational responsibilities.To succeed in this role, you must be passionate about...
-
Pet Care Professional
5 hours ago
Townsville, Queensland, Australia PETstock Townsville Pty Ltd Full timeCompany OverviewPETstock Townsville Pty Ltd is a leading retail market leader across the pet care industry, established for over 20 years.We are inspired by pets to grow as people and strive to provide exceptional customer experiences in our stores.
-
Customer Service and Relationship Specialist
3 days ago
Townsville, Queensland, Australia CBRE Full timeAbout the RoleAt CBRE, we are seeking a skilled Customer Service and Relationship Specialist to join our team in Townsville. This role will involve providing exceptional customer service to stakeholders, ensuring an efficient Centre Management office environment, and operating within a safe and productive work environment.The successful applicant will be...
-
Customer Experience Ambassador
1 day ago
Townsville, Queensland, Australia Guzman Y Gomez Full timeGuzman y Gomez is committed to delivering exceptional guest experiences.As a Casual Crew member, you will play a crucial role in achieving this goal. Your responsibilities will include taking orders, crafting burritos, restocking fridges, and mastering basic food prep. You will showcase your versatility as a team player and contribute to the success of our...
-
Customer Experience Ambassador
1 week ago
Townsville, Queensland, Australia Guzman Y Gomez Full timeAbout Guzman y Gomez:We believe in the power of food to bring people together. Our Crew at GYG are front and center, guaranteeing an exceptional guest experience.Role Overview:This is a part-time / casual opportunity for someone finishing school or taking a gap year before starting university. If you're looking for a job while studying, this could be perfect...
-
Sales Representative
2 weeks ago
Townsville, Queensland, Australia 4WD SUPACENTRE Full timeWhy Work for Us?4WD Supacentre is a leading omni-channel retailer in the outdoor recreation and lifestyle industry. We're passionate about bringing the outdoors to our customers and the community.Key Responsibilities:Proactively greet customers, identify their needs, and deliver solutions to close sales and satisfy customer needs.Assist with store...
-
Hospitality Experience Specialist
3 days ago
Townsville, Queensland, Australia Minor Hotels Full timeCompany Overview:Minor Hotels is a leading international hotel owner, operator and investor with a diverse portfolio of over 530 properties across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.The company operates through various brands including Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI,...
-
Customer Support Specialist, Tech Sales
2 weeks ago
Townsville, Queensland, Australia PTC Phone Tech & Comm Full timeAbout this role:We are seeking a dedicated and passionate Customer Support Specialist, Tech Sales to join our team in the Brisbane Region. As a Mobile Device Technician & Sales Professional, you will be responsible for providing exceptional customer service and sales support in a fast-paced retail environment. With opportunities for full time, part time, and...